Order Administrator

| Chicago
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Job Description

As an Order Administrator you will work and communicate directly with customers and internal teams to support supply chain-related transactions. You will be responsible for a broad variety of administrative and business

support related tasks, reporting to the Logistics Manager.

Job Duties and Responsibilities: 

  • To manage the order cycle, processing in a timely and accurate manner
    • Order acknowledgment and subsequent validation/integrity check
    • Processing incoming orders
    • Communication with internal departments
    • Complete order administration (on ERP software package)
    • Follow-up on orders and address or escalate any delays
    • Creation and delivery of software licenses
    • Control and input data in the Maintenance database
    • Hold databases up to date
    • Entry of new data (customers) into Click Price Quote system (CPQ)
  • Manage & coordinate different tasks of the Order Administrator team and act as liaison between internal and external teams.
  • Answer customer inquiries while providing excellent customer service
  • Follow product trainings and meetings

Requirements: 

  • High school diploma required, Associates degree preferred
  • 2+ years of experience in Order Administration
  • Great communication and organizational skills
  • Good knowledge of administrative and/or logistical process
  • Ability to work well under pressure and within time critical guidelines
  • Client and service minded
  • Accurate with attention to detail
  • Can work independently and in a team
  • Proficient with MS Office (Word, Excel, Outlook…)
  • Experience with ERP Software
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Location

Our company is in the heart of downtown with easy access to public transportation, bars and restaurants. Plus we have amazing views!!

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