Overview

Tribune Publishing is looking to hire an Order Entry Associate. As an ad order entry specialist for Tribune Publishing, the primary responsibility is entering order information into Adit, the print order entry system. Accurate entry of order information is critical to negate revenue loss, impacts to customers and delays for downstream processes. Order Entry Associates work independently with little supervision managing their daily workload within the constraints of competing deadlines.  

About Us

Tribune Publishing Company (TPCO) is a media company rooted in award-winning journalism. Headquartered in Chicago, Tribune Publishing Company operates local media businesses in eight markets with titles including the
Chicago Tribune, New York Daily News, The Baltimore Sun, Orlando Sentinel, South Florida’s Sun-Sentinel, Virginia’s Daily Press and The Virginian-Pilot, The Morning Call of Lehigh Valley, Pennsylvania, and the Hartford Courant.

Tribune Publishing Company also operates Tribune Content Agency (TCA) and the Daily Meal and is majority owner of BestReviews.

Our brands are committed to informing, inspiring and engaging local communities. We create and distribute content across our media portfolio, offering integrated marketing, media, and business services to consumers and advertisers, including digital solutions and advertising opportunities.

Responsibilities

• Review client insertion orders for accuracy, resolve IO discrepancies (i.e. correct rate, correct distribution, correct product) and notify Sales Rep/or Support Associate as needed.
• Communicate with Sales Rep/or Support Associate with regards to identified issues on incoming order entry requests.
• Responsible for order entry and verification against customer order. Includes use of multiple systems including Adit.
• Meet or exceed individual productivity goals as directed by Manager. Achieve specific targets for number of orders entered into Adit as well as expected quality of order entry information.
• Prioritize personal work efforts while managing multiple deadlines and service agreements to both internal and external clients.
• Contribute to Order Entry team targets for accuracy and completeness. Specific targets for number of orders checked will be clearly communicated.
• Participate in the development of new policies and procedures related to increased quality and productivity, as well as, work environment.
• Maintain and actively pursue understanding of the computer systems and software used in the department and a general understanding of computer systems in general.
• Assist in the mentoring and training of fellow employee’s.
• Cooperate in accomplishing all division goals as directed by Manager.
• Duties include, but are not limited to the following list and the employee may be ask to perform other duties as needed to meet company objectives.    

Qualifications

• Prefer G.E. or High School equivalent and minimum of two years of newspaper or media environment experience. Preferably in advertising, billing, and/or print production.
• Requires order entry/billing experience. Exhibits excellent communication skills and computer literacy.
• Must have the ability to determine proper workflow for accurate ad order entry, with the ability to work under pressure.
• Type a minimum of 35 wpm.