Payor Network Management Specialist

| Chicago | Remote
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Join VillageMD as a Physician Network Management Specialist, based remotely in Chicago, IL

Why VillageMD?

At VillageMD, we're looking for a Physician Network Management Specialist to help us transform the way primary care is delivered and how patients are served. As a national leader on the forefront of healthcare, we've partnered with many of today's best primary care physicians. We're equipping them with the latest digital tools. Empowering them with proven strategies and support. Inspiring them with better practices and consistent results.

We're creating care that's more accessible. Effective. Efficient. With solutions that are value-based, physician-driven and patient-centered. To accomplish this, we're looking for individuals who share our sense of excellence, are ready to embrace change, and never settle for the status quo. Individuals who have the confidence to lead but the humility to never stop learning.

Could this be you?

This individual will be accountable for contributing to successful network and payor partnerships through support of the development, execution, and management of agreements that advance the VillageMD business model. With relationships in mind, you will be able to negotiate contracts, manage performance, and be an in-market problem solver for multiple partners in the VillageMD network.

How you can make a difference

  • Work in tandem with market leadership to build a cohesive, adequate network in order to deliver high quality and cost-efficient care
  • Ensure that identified local partners are performing at a level that meets or exceeds VillageMD standards of care
  • Act as a liaison between in market operations and central services to ensure timely completion and implementation of contracts
  • Provide network partners with a first point of contact for issue management and resolution
  • Understand value-based care terms to ensure that partnership contracts align with upstream payer contracts
  • Engage with market leadership to plan, prepare, and participate in operational JOCs with identified key partners
  • Assist in other contracting efforts as needed
  • Support VillageMD success by completing any required tasks as assigned

Skills for success

  • Ability to build meaningful relationships both internally and externally including exercising discretion and maintaining confidentiality with sensitive matters
  • Must be proactive with strong personal initiative as well as highly organized and detail oriented
  • Well-developed interpersonal skills and the ability to anticipate needs will be integral to success in this role
  • Ability to navigate within ambiguity, a service orientation, and a high level of humility are all requirements for successful assimilation into our highly collaborative, entrepreneurial culture
  • Ability to successfully navigate customer relationship software (i.e. Salesforce)
  • Strong Microsoft Office Skills (Excel, Powerpoint)

Experience to drive change

  • Bachelor’s degree preferred
  • Previous experience in network development, contract negotiating, and contract management a plus
  • A passion for healthcare administration and value-based care
  • Ability to multi-task, independently manage time, and be detail oriented
  • Advanced knowledge of programs/systems including PowerPoint, Word, Excel, and Concur
  • Excellent oral and written communication skills in order to effectively communicate with internal and external high-level executives and markets
  • Proven project management skills evidenced by the ability to effectively coordinate multiple vendors and resources, internal and external client relationships
  • Demonstrated organizational skills and the ability to multi-task and deliver quality outcomes while effectively managing multiple competing priorities
  • Demonstrated relationships in the market provider community a plus
  • Previous, external client interface and relationship management strongly preferred
  • Hands on approach and expert command of details
  • Excellent interpersonal communication and critical problem-solving skills

How you will thrive

In addition to competitive salaries, a 401k program with company match, bonus and a valuable health benefits package, VillageMD offers paid parental leave, pre-tax savings on commuter expenses, and generous paid time off. You work in a highly-collaborative, conscientious, forward-thinking environment that welcomes your experience and enables you to make a significant impact from Day 1.

Most importantly, you make a difference. You see a clear connection between your daily work on VillageMD products and services and the advancement of innovative solutions and improved quality of healthcare for providers and patients.

Our unique VillageMD culture – how inclusion and diversity make the difference

At VillageMD, we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at VillageMD are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Explore your future with VillageMD today.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases


We are in the heart of downtown Chicago - accessible to all trains and plenty of food/drink options nearby!

An Insider's view of VillageMD

What's the biggest problem your team is solving?

Aggregating disparate sets into one consumable interface is difficult. We constantly think about how to solve it faster and better while keeping it flexible and scalable.


Principal Software Engineer

What makes someone successful on your team?

It’s an individual’s willingness to get into the details, fully understand the current path to delivery, and think critically about the problems that face providers today that will make them successful at VillageMD.


Director, Product Development

What’s the vibe like in the office?

The office vibe is centered on holding our work to high standards while maintaining an environment focused on fun and collaboration. My coworkers and I will often be working on completely unrelated projects, but when we hit a roadblock we step back and ask each other for feedback and help. That’s usually when we find the best solutions.


Healthcare Informatics Analyst

What are VillageMD Perks + Benefits

VillageMD Benefits Overview

We offer competitive bonus, great benefits, generous PTO, strong parental leave policy, and 401k with a match. We are conveniently located near Metra and L trains, and offer commuter benefits. We offer schedule flexibility and work from home options. And, last but certainly not least: loads of snacks and fresh ground whole bean coffee!

Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

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