PC Deployment Specialist (Temporary) at closerlook, inc.

| Chicago
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PC Deployment Specialist – Anticipating 30 hours per week, 3-month contract

Based in Chicago, IL

 

Essential Job Responsibilities:

  • Manage receiving, configuration and deployment of customer assets which are mostly laptops for new hires, upgrades and repair replacements.
  • Maintain inventory of IT assets and warranty information.
  • Interface with HR and department hiring managers to ensure all requirements are met for new hires.
  • Interface with vendors including Apple, Dell, Amazon, CDW, FedEx, UPS, company couriers and others to ensure proper receipt and delivery of our assets to various locations throughout the Chicago metro area and nation-wide.
  • Coordinate return of assets for offboarding and replacement purposes.
  • Promotes a culture of continuous improvement through problem-solving, preventing defects, and workflow innovation recommendations.
  • Performs other duties as required.
  • Configure, maintain and remotely troubleshoot mobile devices, printers & peripherals.

 

 

Skills/Knowledge:

 

  • 3-5 years’ experience troubleshooting Windows 10 and MacOS systems and software in a corporate environment
  • Supporting Adobe Suite on Windows 10 and MacOS systems.
  • Supporting Microsoft Office suite on Windows 10 and MacOS systems.
  • Experience supporting repairs of Windows 10 and MacOS systems.
  • Ability to follow written and verbal instructions.
  • Attention to detail is extremely important.
  • Ability to work independently without direct supervision.
  • Excellent verbal and written communications skills.
  • Ability and willingness to work and support end-users’ needs remotely

 

 

Physical Requirements:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

While performing the duties of this job, the employee is required to sit, talk and hear. This position is active and may require standing, walking, bending, kneeling, crawling, stooping and crouching. The employee must occasionally lift and/or move up to 50 pounds.

 

The employee is constantly required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

 

ABOUT CLOSERLOOK, INC.

closerlook is a new type of marketing agency that helps biopharma brands make a difference in the lives of patients and those who care for them.

We focus on what matters most—the combination of better patient outcomes and bigger business impact.

Learn more at closerlook.com

 

EQUALITY FOR ALL: AT THE HEART OF WHAT MATTERS

closerlook is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, gender identity, sexual orientation, religion and physical ability. closerlook is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • RLanguages
    • jQueryLibraries
    • ModemizrLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • MarketoLead Gen

Location

A favorite destination for locals and tourists alike, River North is a neighborhood of galleries, shops, niche businesses and a foodie paradise.

An Insider's view of closerlook, inc.

What are some social events your company does?

Funny you should ask, as I am one of the super-secret members of our super-secret MIRTH committee. Basically, we are fun planners. Let’s see, dip/chili/baking contests, random pancake breakfasts, team potlucks, beach day in the middle of winter, and one time we had a hobby horse competition. Oh, and who can forget beer o’clock every Friday?!

Liz

Office Manager

What projects are you most excited about?

We are putting a heavy focus on creating progressive web apps since a majority of our end users are mobile users. It allows regular webpages to behave like a native app on a mobile device to make the experience as seamless as possible. We are also focusing on tools for sales reps so they are able to quickly yet effectively engage HCPs.

Binish

Interactive Lead, Manager

What are closerlook, inc. Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All new hires to closerlook will participate in a half day Unconscious Bias training. Currently being offered twice per calendar year to capture new hires.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
closerwe - our DEI group with our CEO as its Executive sponsor Women's Leadership - our empowerment group open to all of the women at closerlook Allyship - focused on building and being better alli
Hiring Practices that Promote Diversity
closerlook is committed to presenting hiring managers with candidate pools comprised of at least 50% diverse candidates and in we are 2021 launching a diverse internship program.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
closerlook offers both a HDHP/HSA plan and a traditional PPO plan. We offer a generous contribution towards your HSA!
Life Insurance
Pet Insurance
Wellness Programs
onsite yoga, biometrics screenings and much more!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity leave is paid at 100% for 12 weeks, we also offer a 2 week parental leave. We are thrilled to offer a return to work program, allowing new parents to ease back to work on a modified schedule
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Annual party celebrating our company's birthday, Summer Outings, Holiday Party.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Promote from within
Mentorship program
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