About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
Discover Financial Services is a leading digital banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America's cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories.
Discover's vision is to be THE leading direct bank and payments partner and its mission is to help people spend smarter, manage debt better, and save more so they achieve a brighter financial future.
At Discover, you will be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.
What you will do:
This is a critical position that will own engagement for all Business Technology (BT) employees in the United States, as well as coordinate with other Discover BT locations. You will champion engagement including: volunteerism, employee engagement, and recognition programs. This role is expected to leverage strategic communications, detailed program management, and end to end event planning in order to build a meaningful culture for BT employees. You will be a strategic, tactical, and administrative leader responsible for developing end-to-end programming as well as a leader within the larger BT Chief of Staff team, contributing to the overall success of the team where applicable.
Responsibilities:

• Consults, develops, and leads the design and execution of engagement event planning - recognition efforts, leadership forums, and volunteer events - including being directly responsible for identifying opportunities for process improvements, championing the improvements through the approval process, and implementing them on a consistent basis.
• Responsible for multi-faceted, multi-channel engagement strategies to drive culture, awareness, and engagement across the organization.
• Partners with external vendors to ensure events are delivered to business expectation, managing contracts (as necessary), budget, event communications, and feedback processes.
• Serves as point of contact for all engagement needs and initiatives within the business unit, including communication support and responses for events, announcements, and business meetings as applicable
• Acts as a liaison for the team and communicates regularly on changes, opportunities or trends.

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelor's Degree in Communications or relevant field
• 8+ years of experience in event planning, strategic communications, relationship management, or related field
• Experience leading multiple, high-quality engagement efforts, organized for a specific outcome
• Strong Project Management skills

Preferred Qualifications
A strong and successful individual in this role looks like:

• Coordinating and collaborating with the Stakeholders, Leadership Team, and Employees to foster a collaborative, safe "We are in it together" environment, with an "As One Team" and accountability mentality
• Working in close, collaborative partnerships with the other 'First Team' colleagues, BT Leadership Team and their respective teams, Procurement/Sourcing, and Facilities
• Communicating clearly, concisely with executive presence
• Maintaining a collaborative, executive demeanor with critical listening and influencer skill sets, with a sense of urgency and 90-120-day forward-looking outlook to move efforts forward (while being mindful of interdependencies).
• Developing or evolving processes that become standards and best practices for others in the organization
• Skills in event planning tools (e.g., CVent), communication platforms (e.g., Poppulo, Mailchimp, Marketo, Constant Contact), visual design applications (e.g., Adobe Photoshop/Illustrator, Canva), Microsoft PowerPoint, and Excel

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What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)