Principal, Enterprise Supplier Manager at Discover (Chicago, IL)
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.Job Description What You’ll Do
Oversee key vendor relationships to ensure consistent delivery of best-in-class services by ensuring effective governance including the facilitation of internal and external relationship reviews, and gaining insight to supplier account strategy and roadmap.
Focus on activities that drive operational excellence in Discover’s supplier network by monitoring and improving supplier performance, supporting risk mitigation activities, identifying cost savings opportunities and finding unique ways to maximize the value of our supplier relationships.
Collaborate with internal and external stakeholders to provide structure and strategy to the management of key vendor relationships and stand up operational and strategic relationship reviews that promote issue resolution, information sharing and strategic planning.
Identify vendor performance gaps and drive the completion of improvement activities or vendor action plans. Develop, maintain, and generate vendor performance reports for management. Review historical data to analyze, draw conclusions, and make recommendations that address and/or capitalize on trends.
Develop and conduct tactical and reporting strategies to support vendor placement goals including: financial, quality, production, customer service, and operational efficiency.
Analyze vendor activities and trends. Compare vendor performance against standards and best practices. Identify strategic opportunities and provide recommendations to management.
Partner with team members on vendor negotiations. Deliver on cost reduction targets while balancing and maintaining the quality of vendor performance.
Assist engagement owners and managers with the remediation of issues, completion of third party scorecards, the facilitation of periodic risk reviews by subject matter experts, and other activities required to manage a relationship throughout the lifecycle.
Support activities to mature Enterprise Supplier Management activities including performance management, Supplier Innovation and Award Days, Voice of the Supplier Surveys, Supplier Code of Conduct monitoring and other related activities. Support the development of training and resources to mature the discipline of Supplier Relationship and Performance management across the company.
Bachelor’s Degree in Business, Arts or related field
6+ years of experience in Vendor Management, Relationship Management, (Third Party) Risk Management), Project Management, Sourcing or related experience
Bonus Points If You Have
Master’s Degree in Business, Arts or related field
8+ years of experience in Vendor Management, Relationship Management, (Third Party) Risk Management), Project Management, Sourcing or related experience
Lean Six Sigma
What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.