Company Description
Job Description
In addition to the responsibilities of the Print QC Specialist I the Print QC Specialist II performs tasks of moderate complexity and urgency as an experienced specialist. The Print QC Specialist II is considered to be self-sufficient in most aspects of Variable Digital Printing, Proofreading, Bindery Operations, Inserting and Postal Rules and Regulations. May need the help or guidance on a senior QC specialist on the more complex projects.
The position is performed in a fast-paced data processing environment and requires medium to heavy physical activity including lifting 15 pounds repeatedly. Requires availability to work overtime as needed.
Responsibilities:

• Reviews printed copy against provided signoff copy and check for omissions, and ensure promotional dates are within the mail period.
• Check for print quality and color consistency - makes sure artwork is not blurry; logos are printing correctly and no deletions (white blotches) on imaged copies.
• Cut sample pieces and make sure it meets the requirement in the signoff and address block is within the OCR read area.
• Checks the IMB barcode for readability and proper class of mail, ACS information, and proper postal routing.
• Checks for proper back to back alignment
• Checks for correct paper stock or pre-printed form
• Checks inserting jobs that proper components are being used and placed in the proper order
• Review work on the hand work table to ensure the right materials/stock is used, make sure all affixed cards/keys are correct and matches the code in the pick ticket
• Communicate quality concerns and request for a resolution from Manager, or team lead
• File QC paperwork, promptly and Correctly (Paper work constitutes copies of checked samples and Job Jacket)
• Fill out a quality incident report when a quality incident occurs like when wrong materials are used, bad data, bad print quality etc.
• Perform all established duties in a timely and professional manner.
• Maintains a clean and orderly work area.
• Follows established safety procedures.
• For jobs using variable trade in or financing values the QC Specialist must check that the correct computations are used
• Checks sequence numbers are correct type and size and located in the proper location for match mail purposes.
• Checks postal paperwork to insure job is sorted per job instructions
• Checks piece against postal rules and regulations for aspect ratio, address block placement, IMB placement, return address placement and proper gluing or tabbing regulations
• Checks for possible mismatch (front to back or internal) of variable information
• Reads, reviews and interprets instructions on job tickets using key information for set ups and operations, including trouble shooting and correction as necessary.
• Uses knowledge of PC based processing using windows to perform daily tasks.
• Communicates issues to management to ensure quality standards and schedules are met.
• Communicates problems that impact the quality of the product to the shift manager
• Adheres to policies and guidelines pertaining to confidentiality, security, safety and professional conduct.
• Other duties as assigned.

Background/Skills Required:

1. High School Diploma or equivalent.
2. Attention to detail, ability to follow written and verbal instructions.
3. Ability to work overtime as needed.
4. Basic Microsoft Office applications (Word, Excel).
5. Ability to maintain positive, professional demeanor at all times.
6. Work involves frequent standing, bending, lifting (up to 15 lbs).

Individual Competencies:

1. Functional/Technical Skills
2. Organizing
3. Action Oriented
4. Customer Focus
5. Ethics and Values
6. Composure
7. Patience
8. Self-Development

Qualifications
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
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