Private Brands Business Operations & Services Lead - Director at Peapod Digital Labs (Chicago, IL)

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What’s Our Dish

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.



Private Brands Business Operations & Services Lead / Director II 


Browse The Aisles  

This role is responsible for leading the Business Operations / Services / Regulatory team that provide operations support and services to the broader Private Brands team at Peapod Digital Labs. In addition to leading the design and execution of packaging creative services, this individual is also responsible to manage all aspects of the operational side of delivering new and exciting products to our customers as well as ensure that they meet necessary regulatory requirements. As a top process and oprational leader, this role will also be responsible for the strong direct/indirect management of 20+ employees. This leader is an excellent partner to their internal Private Brand peers as well as Category and Brand Partners, drive strong cross functional partnerships including design, planning, merchandising, and compliance to drive business results.  


Recipe for Success - What's “in store” for the role  

  • Leads and oversees the Private Brands design team to ensure timely and flawless execution from design kick-off to print approval. 

  • Responsible for managing all apsects of packaging design project management (including both internal and external/third-party traffic). 

  • Manages product design priorities and timetables consistent with the priorities and needs of Private Brands and assesses and manages the balance between workload and development resources.? 

  • Lead responsibility for Regulatory compliance programs for Private Brand product packaging  

  • Leads the business operations managers and/or personally manages (as assigned) departmental  strategic projects to meet the goals and pre-determined timelines/deadlines.  

  • Works with Private Brand Leadership Team to review standard processes and work to find ways to improve them. Understand how the teams work together to help with streamlining and improving timelines. 

  • Responsible for managing the creation and updating of new product development processes 

  • Champion and drive continuous improvement and enhancements to procedures and processes 

  • Strong team leader; works to inspire, lead, hire, and develop team members, ensuring the team and individuals are poised for growth. 


The Essentials In Your Cart - The required ingredients   

  • Bachelors Degree Required and Masters Degree strongly preferred 

  • At least 10 years of related experience in managing complex projects and programs, with experience in new product development and revision  

  • Minimum of 5 years of management experience Familiarity with packaging requirements, including Nutrition Facts, Net Weight statements, general regulations FDA, FTC and USDA preferred 

  • Strong communicator; professional, organized ? 

  • Change management expert; knows best practices and ensures that right steps are taken to execute positive change across the organization  

  • Project Management Expert; leadership ability to ensure successful governance and execution of critical priorities within the business   

  • Excellent influencing and partnership behaviors; expertise in pushing projects to completion & building strong teams 

  • Experience managing a large team; keeping multiple priorities and objectives moving forward while ensuring strong team engagement and results 

  • Strong financial acumen: the ability to dig into the details, but also present a holistic, big picture view to senior leadership and brand partners.  




Join Us at Our Table

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off.

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics


Right next to Union Station, we are easy to get to and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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