Provide mainframe and/or distributed system monitoring and support / incident management. Proactively monitor systems for abnormalities, resolve incident and/or escalate to level 2 support. Monitor various job schedulers on both platforms and/or server environment. Interact with various technical teams and delivery to support outsourcing clients.

What you will do:

• Mainframe related functions –IPL’s, CICS ,Database
• Daily Checklist completion
• Manage incident tickets and process adhoc requests
• Monitor systems using various software tools
• Learn the above related availability and service levels
• Escalate to senior team members as necessary
• Become familiar with all client applications o Interact with the various lines of service and delivery teams
• Monitor 1 or more job scheduling software
• Monitor MVS systems console with minimal assist
• Monitor server environment using 1 or more monitoring application
• Monitor the AS400/iSeries environment
• Monitor and troubleshoot basic hardware issues

What you will need:
High School grad / equivalent

• 6mos - 1yrs IT experience
• Mainframe JES2 (TSO, SDSF, Clist, MVS commands)
• Microsoft PC
• Microsoft (Outlook, Word, Excel)
• Communication skills

Primary Location City/State:

Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer.  Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.