Production Control Analyst

| Chicago
FULL URL//job/Homebased---Downers-Grove-IL---Finley/Mainframe-Systems-Programmer_JR002987?source=BuiltInChicago
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The technician position will primarily responsible for maintaining and performing day-to-day operations, in addition to other operation technician duties as required.
This position requires the technician to follow all established documentation processes and using ITSM tools
This position will be working in a highly time critical environment. Service Level Agreements (SLA) apply to the timeliness and accuracy of the work performed which can include substantial financial penalties for Ensono if not met.
This position requires the technician to make independent judgment on the best way or by using best practices in monitoring and batch recovery. This requirement is based on not being able to anticipate every scenario, and to escalate as necessary.
This position works closely with the customer, 3rd party application programmers, Level 2 Tech Support and/or other Ensono teams to maintain the integrity of the client’s environment.

Required Technical Skills

  • Perform system and batch monitoring on mainframe platform
  • Execute job abend / job failure recovery per Runbooks
  • Perform system IPLs
  • Execute daily/weekly/monthly tasks per checklist
  • Experience with multiple scheduling software packages but not limited to CA7, BMC Control-M, ASG Zeke, CA Jobtrac, IBM Tivoli TWSz
  • Demonstrate ability to respond quickly and effectively to issues, requests, phone calls
  • Execute batch throughput and system health to meet SLAs (Service Level Agreements)
  • Ability to analyze problems and select proper corrective action
  • Proficient in MVS, JES, sub-system commands

Additional Preferred Technical Skills

  • Working with large environments supporting multiple systems/LPARs and 50,000+ batch jobs annually in a high demand-based service oriented environment
  • Experience with establishing and documenting process and procedures pertaining to role and responsibilities
  • Proficient with reading JCL
  • Ability to multi-task
  • Process Improvement
  • Good written and oral communication skills

Non-Technical Skills

  • Strong analytical and process skills
  • Extreme attention to detail
  • Ability to mentor team members in various areas of expertise
  • Solid understanding of documentation and production support activities
  • Solid communication and interpersonal skills
  • Strong teamwork skills
  • Understand a large-scale 24x7 production environment
  • Ability to prioritize workload across multiple customers, software tools, and operating systems

Primary Location City/State:

Homebased - Downers Grove, IL - Finley, Illinois

Additional Locations (if applicable):

Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks

Location

Our head office is 22 miles from the Loop (we have a Downtown office as well!) and 2 train stations close by. Plenty of places to eat and shop!

What are Ensono Perks + Benefits

Culture
Volunteer in local community
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer O' Cart every month!
Casual Dress
Game Room
Stocked Kitchen
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Onsite gym available!
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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