Production Support (Seasonal) at Jellyvision

| Chicago
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Jellyvision is hiring Production Support (Seasonal)

Who we are

We at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that makes tricky decisions—like choosing and using employee benefits—easier and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need talented Seasonal Production Support staff to help us.

How you’ll help

We’re looking for a select group of seasonal staffers to help our ALEX team deliver perfect, customized versions of our software to our awesome customers. Seasonal Production Support staff works to make sure that our existing content is presented as perfectly as possible, rather than producing brand-new creative work.  

What you’ll do

  • Learn the ins and outs of our technology tools and software—as well as health care benefits—in our thorough training program.
  • Edit content and data for spelling, grammar, and style.
  • Use project management software and standardized processes to track customer versions of ALEX
  • Build, edit, and publish content using our in-house development tools.
  • Investigate and help fix bugs (technical problems in the software).
  • Make sure customers’ features from last year look awesome in this year’s version, upload new files when a bug is found, and otherwise help with version control.
  • Communicate technical issues in a human way to customer-facing teams.
  • Review peers’ work.
  • Assist Production staff with various tasks.

Additional Information:

  • Able to work Monday - Friday, 40 hours a week
  • Be available during standard business hours
  • Compensation is hourly at $25 per hour
  • Duration is slated from July until Late October

Experience & skills you’ll need

  • A love of problem-solving 
  • An ability to learn new software quickly
  • A great eye for detail.
  • The ability to communicate effectively and attentively in person and in writing with different people and teams, and provide timely and helpful information.
  • Patience for doing routine tasks
  • Experience collaborating with a team
  • Amazing organizational skills, a spirit of helpfulness, and a calm, can-do attitude. 

Skills:

  • Communicate effectively
  • Learn nimbly
  • Ensure accountability
  • Be action-oriented
  • Collaborate
  • Be customer-focused
  • Manage complexity

Anything else?

Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin. 

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our yard is the Chicago River and our porch is the Chicago Skyline - we know, it's awesome.

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

Jellyvision is a place where I truly feel like leadership wants me to be healthy/happy. They really show me they want you to have a work/life balance. The company does everything they can to avoid unwarranted stress with unlimited PTO, flexible Working From Home, emails reminding me to take care of myself, and ways to get help from my teammates.

Drew

Implementation Manager

What projects are you most excited about?

I am most excited about the diversity, equity, and inclusion projects that I get to be a part of. We’re have emerging Employee Resource Groups (ERGs) that have engendered out of a toolkit our department created, streamlined trainings, and a diversity & inclusion strategic framework in place to name a few!

Jeomar

Recruiting & Onboarding Coordinator

What makes someone successful on your team?

The product team is full of self-driven, curious, scrappy individuals. The most successful are the least afraid of jumping into ambiguity and getting creative in overcoming the numerous obstacles thrown at them every day. Their ability to adapt to change quickly while keeping their teams calm, cool, and collected makes the job look easy!

Brynna

Principal Product Manager, New Concepts

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

VP of Implementation

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

* Competitive pay, 401(k) with matching and benefits. We pay 100% of the cost of premiums for medical, dental, vision, disability and life insurance for our employees (as long as you qualify for our tobacco-free discount; if you’re a tobacco user, your medical premiums will be higher than $0). We also cover a really nice chunk of the cost of premiums for spouse/dependent medical, dental and vision insurance.

* Casual dress and a flexible schedule. Come in a sweatshirt, jeans, whatever, like everyone else here.
Creative work environment. We are lucky to work in a place that is full of intelligent, talented and innovative folks. Although most hours the place is deathly quiet (we're a focused bunch), this is punctuated with hilarious outbursts and general merriment, which makes a nice way to spend the day.

* Free food. Every week, we stock our kitchen with free healthy snack foods, and we have a catered lunch every other week to give people a reason to hang out and eat together.

* Easy transportation and lots of love for folks who bike to work. We’re really close to the North/Clybourn red line stop and the Halsted (#8) bus (right by the Apple Store and Mega Whole Foods too), and we have a transit FSA that allows you to dedicate pre-tax dollars to public transportation expenses. A number of our employees like to bike to work, so we also have bike storage, showers and lockers in the office. And for those without their own bike in the city, we offer free divvy memberships – complete with Jellyvision bike helmets you can borrow from the office.

* Did we mention our yoga and meditation classes? We bring a pro instructor right to the office. Fully subsidized by Jellyvision and fully optional, btw.

* Oh! And we have a massage chair. Not just any massage chair, my friend. It’s the Renew 2 Zero-Gravity Massage Chair by Brookstone®. Feeling a little stiff? Sit down. Relax. Feel better? Good. Okay, back to work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Continuing Education stipend
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