Program Manager, Technology PMO

| Chicago | Hybrid
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The Role 

The Program Manager plays a critical role in the successful and streamlined project management on behalf of the Green Thumb Technology team. In this role, the Program Manager is the lynchpin to the completion of a project by developing, monitoring, and managing the plans which include, the scope, schedule, associated task list, resources, risk and budget. The Program Manager is capable of building and maintaining strong working relationship with key stakeholders through prompt, clear communication and accountability. Additionally, this role will define the PMO Office and refine tools, process, and best practices as GTI’s internal systems/process evolves - keeping all parties aligned and on track. They will be responsible for engaging with IT vendors, internal IT team and operations / functional stakeholders to evaluate requirements, validate business cases, prioritize & track projects, ensure conformance to PMO standards, review & communicate project status, etc.

Responsibilities 

  • Develop the Green Thumb Technology Project Management Office 
  • Partner with Green Thumb stakeholders on technology projects to develop, implement, communicate standards, best practices, and process to ensure projects are delivered on time, on budget to meet the business needs
  • Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Clarify a client's system specifications, understand their work practices and the nature of their business
  • Ensure resource availability and allocation
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Uphold best practices and maintain standards of project management, planning and execution for any IT and Technology projects by ensuring completion of project intake requests with accurate and timely information to relay onto the Project Owners and key stakeholders
  • Direct and oversee a small team (up to 5) Project Managers
  • Map current and future state business processes

Qualifications  

  • Bachelor’s degree in Business, Project Management, Technology, or related field; or relevant Program/Project Manager certifications
  • 8+ years of experience as a Technology Program or Project Manager, experience in rapidly evolving and scaling companies, preferred; national retail experience, a plus
  • Must have experience building and overseeing a small to midsize PMO team
  • Strong experience of managing retail technology projects
  • Experience with retail projects e.g. POS Rollout, RFID/MES, ERP implementation etc.
  • Experience in creating and or leading a company project from concept to finish
  • Agile Certification is preferred
  • Ability to quickly learn and understand the needs of the business and gain extensive knowledge of the department process
  • Full understanding of project management phases, techniques and tools
  • Excellent analytical and problem-solving skills with proven ability to think critically
  • Strong interpersonal and communication skills with the demonstrated ability to influence and confidently interface with all levels of the organization
  • Highly motivated, self-directed with proven ability to handle multiple priorities and manage their time and others effectively
  • Must be able to operate at both strategical and tactical levels and appreciates that sorting the details is a requirement
  • Thrives in a dynamic, fast-paced environment and can execute amid changing priorities

Additional Requirements 

  • Must pass any and all required background checks  
  • Must be and remain compliant with all legal or company regulations for working in the industry   
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DocsManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail

Location

Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.

An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.

Jai

Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!

Rich

Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.

Ben

Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.

Jalen

IT Analyst

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development Benefits
Lunch and learns
Promote from within

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