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Project Coordinator

| Chicago
Please send your resume to [email protected] with 'Built-in - Project Coordinator' as the subject line.
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Project Coordinator

Magnificent Mile

Hours: 10am to 7pm

Ranked #10 in Glassdoor Top Work Culture and Leadership

Ranked #21 in 2018 Chicago Tribune Top Workplaces

PHMG is the world’s leading audio branding agency, working with 32,000 clients in 39 countries across the globe – including the likes of Audi, Adidas, Coca-Cola and Samsung. We are expanding across North America to increase out 80% share of the market and were named 2018 Chicago winner for the ‘Best and Brightest Companies to Work For’ alongside: Verizon, Starcom, Sears and LaSalle Network.

We are currently hiring a talented Project Coordinator to join our hyper-growth engineering team. As a part of our fast-growing Chicago office, you will play a key role in organizing telecoms engineering work for PHMG clients. On order to keep up with our World Class Service provided you all clients you will liaise with Internal Field Service Engineers, Client Account Managers and third-party suppliers. You will be responsible for ensuring information and support are offered when needed to uphold the seamless set-up of our services.

Ideally, you’ll have a college degree, strong attention to detail and written skills of the same caliber. You’ll use this talent, alongside your great telephone manner, to deliver high-status customer service and thrive in a professional environment.

 

Responsibilities:

  • Ensure all case completion and telephone usage volume targets are met or exceeded by coordinating the delivery of tasks allocated via the CRM
  • Develop strong relationships with internal and external third-party suppliers
  • Arrange and coordinate installation or upgrade of client hardware and ensure quality control of process
  • Follow up on information in team’s workflow or CFM systems and add details where needed
  • Ensure all required administration fields are populated prior to completing cases

 

Skills, Knowledge and Experiences:

  • Associates Degree, Bachelor Degree or applicable experience
  • Strong Organizational Skills
  • Technical and Personable
  • Strong attention to detail
  • Professional telephone etiquette
  • Ambitious and motivated

 

Perks of Working at PHMG:

  • 18 days PTO plus 7 federal holidays and 2 volunteer days
  • Medical, dental, vision and life insurance
  • Additional monthly incentives
  • All expense paid company events at exclusive venues
  • Fundraising for Illinois-based and global charities through the PHMG Foundation
  • Exciting social scene and dynamic atmosphere
  • Creative, spacious offices with breakout areas, in-house bar and spectacular views of Lake Michigan
  • Free gym membership after 3 month of employment
  • Half-day off on the morning after your birthday

 

Company Profile:

PHMG blends and exclusive Brand-Sound-Track, creative copy and world-class voice artistry to develop audio brand that represent the distinct identity of each of our individual clients. Each element is entrusted to the industry’s finest composition, writing and voiceover talent and these inspiring productions replace the beeps or silence traditional hear on-hold to connect with a  captive audience in this vital communicative channel. As a proud member of the ICS, PHMG is committed to delivering a world-class customer service – earning an outstanding overall client satisfaction rate of 98.5%.

Following our successful second year in Chicago, PHMG is a company in hyper-growth mode – and is currently one the city’s fastest growing media companies. We are expanding across North America to increase our 80% share of the market and we’re currently commencing construction on our 3rd sales floor in our Chicago Headquarters.

 

PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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Please send your resume to [email protected] with 'Built-in - Project Coordinator' as the subject line.
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InDesignDesign
    • PhotoshopDesign
    • WordpressCMS
    • Microsoft DynamicsCRM
    • LinkedIn Sales ProfessionalLead Gen

Location

Right next to the Apple Store, PHMG’s 25th and 28th floor offices boast spectacular views of Lake Michigan and the metropolis of Downtown Chicago.

An Insider's view of PHMG

What’s the vibe like in the office?

PHMG promotes a great company culture, and that’s reflected in the internal relationships you develop. Professionally, it’s awesome to work in an environment that supports and motivates – and personally, the friendships make happy hours on Fridays even better.

Lindsey

Audio Brand Consultant

What projects are you most excited about?

I’m not just recruiting top talent here at PHMG, but building a culture with a winning mentality that rewards hard work. Seeing the team double in size, and knowing I played a part in that, is an amazing feeling.

Toni

Senior Talent Acquisition Executive

How does the company support your career growth?

PHMG allows me to focus on closing deals so I am truly able to be my best, maximize my earnings and progress in my career. The leadership stands on the front line with you to help you deliver world-class results – and brings out the best in their sales professionals.

Michael

Business Development Manager

How do you empower your team to be more creative?

At PHMG, we’re lucky to offer an inherently creative product which can’t fail to inspire. The ingenuity of our copywriters, composers and producers is felt by staff across the company, influencing them to create in every aspect of their role.

Ben

Director of Music and Voice

How do you collaborate with other teams in the company?

PHMG is unlike any organization I’ve ever experienced – you’re not only a team member, you’re family. All parts of this company collaborate for the good of our company and our clients, and it’s great to see how everyone works together.

Eric

Business Development Manager

What are PHMG Perks + Benefits

PHMG Benefits Overview

It’s the people that make PHMG – so it’s only right that we give them something back. Split across five distinct categories of Finance, Health & Wellbeing, Lifestyle, CSR and Special Moments, our vast portfolio of PH Perks rewards staff with benefits that are more than just freebies – they make a valuable difference to their working life.

Culture
Volunteer in local community
We’re proud to volunteer with SOS Children’s Villages – helping out at their graduation day, and inviting their young people to our office as part of our shadowing program.
Partners with Nonprofits
Our dedicated charitable initiative – the PHMG Foundation – raises vital funds for worthy causes across the globe, as chosen by our staff.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
We provide short term and long term disability.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
All PHMG employees are automatically enrolled into a 401k, helping them save for their future.
401(K) Matching
Performance Bonus
Top performers across every department are rewarded at PHMG, earning cash bonuses, luxury nights out, trips to exciting destinations and even Rolex watches.
Match charitable contributions
Every year, we work to a fundraising target. If we reach this figure, it’s matched by the company – allowing us to make a huge difference to our chosen charities.
Child Care & Parental Leave Benefits
Generous Parental Leave
We want to make sure you never miss those special moments, so our staff enjoy additional time off for their child’s first day of school and holiday play.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
At PHMG you're given 18-20 days PTO and up to 7 federal holidays.
Paid Volunteer Time
All staff are entitled to take two volunteer days to support causes they’re passionate about, beyond their 18 - 20 days PTO and up to 7 federal holidays.
Paid Holidays
Perks & Discounts
Beer on Tap
Commuter Benefits
We help our staff save on travel with Ventra Transit Benefits, Water Taxi discounts and half-price Divvy bike rental.
Company Outings
Every month, our top performers dine out at the finest restaurants as part of our exclusive President’s Club. And twice a year, the whole company unites at our holiday events.
Free Daily Meals
PHMG staff start the day right with our Breakfast Club, enjoying a selection of free cereals every day.
Game Room
Our dynamic breakout spaces are filled with ping pong, foosball and pool tables, giving competitive staff a chance to go head-to-head.
Stocked Kitchen
There’s always a treat to be found in the PHMG kitchen with unlimited tea and coffee, soda, energy drinks, and snacks – along with ice cream Fridays in the summer.
Some Meals Provided
New starters enjoy lunch on us – and our top performers are rewarded with winners’ dinners on Mondays.
Happy Hours
Cheers: Happy Hour takes place regularly at PHMG – when drinks at the office are followed by team nights out at the host of bars on the doorstep of our Downtown Chicago office.
Recreational Clubs
Joining PHMG means you’re part of a team in more ways than one. Our softball, kickball, soccer and volleyball teams play throughout the year in leagues across the city.
Relocation Assistance
PHMG offers relocation assistance, including home finding, temporary housing, moving costs and travel expenses reimbursement for certain roles.
Fitness Subsidies
Free gym membership is given to all our staff, either in the on-site fitness center at our Chicago office, or for our on-the-road employees, subsidized at a gym of their choice.
Professional Development Benefits
Job Training & Conferences
We’ll give you all the support you need to progress, providing comprehensive inductions, training programs and a specialist Sales Academy.
Promote from within

Additional Perks + Benefits

PHMG values employee recognition through our career development program and quarterly awards conferences. We also encourage team collaboration at charity events via the PHMG Foundation including skydiving, Santa Hustle, Warrior Dash, and other team events.

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