About the role
CityBase is seeking a skilled Proposal Coordinator to help our growing SaaS govtech company land new strategic contracts through Requests for Proposals (RFPs) for state and local government and U.S. utility providers. Our RFP team has historically helped us land accounts with 8 of the top 20 U.S. cities. This position has high visibility within the organization, with the opportunity to learn the ins and outs of our products and operations. The Proposal Coordinator collaborates closely with a growing Sales team, as well as subject matter experts in implementation, product, and engineering.
This role reports to the Marketing Director and works alongside an experienced Proposal Writer. This position will support the Sales team by owning the proposal work plan, tracking important deadlines, ensuring proposal compliance, and managing the details surrounding a given RFP.
To be successful in this role, you should be able to coordinate a process that results in the strategic presentation of CityBase's capabilities in a way that differentiates us from the competition. The position performs the appropriate investigation, analysis, and production necessary to respond to large, complex government RFPs using a number of tools. You must be able to move quickly, manage many concurrent work streams, and have meticulous attention to detail.
Responsibilities

• Read through government and utility RFP documents to identify compliance requirements, and flag potential issues
• Ensure strict government compliance, including filing required forms for proposals
• Maintain regular communication with CityBase staff regarding deadlines, questions, and registrations in order to keep projects on track
• Manage the formal Q&A and pre-proposal process for formal proposals
• Quality assurance of CityBase proposal responses, from contributing to written responses to proofreading final proposals to ensure accuracy and alignment of company product and vision (i.e., make sure we sound like us, and sound good!)
• Follow up on lost opportunities and report on competitive analysis
• Maintain detailed reporting in Salesforce on open and submitted RFPs, e.g., win-loss and call-back rates of submitted proposals
• Develop proposal-related processes and train Sales staff on proposal best practices and collaborative technology, alongside the Proposal Writer

Qualifications
Required

• 2-5 years of related experience
• RFP process experience
• Excellent communication, collaboration, and project management skills
• Proficient writing and editing skills
• Must be extremely detail oriented, ensuring compliance, tracking due dates, and support proofreading proposals
• Must be comfortable with changing requirements and priorities, with the ability to proactively communicate status and identify risks
• Ability to manage multiple deadlines and tight timelines
• Exposure to or willingness to quickly learn new tools such as Salesforce and Loopio

Preferred

• Experience in related industries: govtech, SaaS technology, local government, utilities

Benefits
At CityBase, we've created an inviting workspace that fosters a culture of collaboration and innovation. Some of the benefits our employees enjoy include:

• Competitive wages
• Generous benefits including Health, Dental, Vision, Life, Disability Insurance, & 401(k) program
• Flexible vacation policy
• Paid parental leave
• Flexible spending account, dependent flexible spending account, and a pre-tax commuter program
• Fitness membership stipend
• Pre-tax commuter program
• Short and long term disability and life insurance
• CityBase offers a flexible remote model, with the ability to work from our downtown Chicago office and/or remote from home throughout the week.

About CityBase
CityBase makes government and utility technology that modernizes and unifies the way people find, apply, and pay for services. More than 100 government agencies, utilities, cities, and counties use CityBase technology to provide hassle-free payments and digital services to their customers and staff. CityBase integrates payment functionality, business processes, and communications onto a central, cloud-based platform that consumers can access through the web, mobile, kiosk, and po int of sale.
*Please include a Cover Letter to be considered**
Other details

• Pay Type Salary

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• Chicago, IL, USA