OneSpan is looking for an Order Admin join our team in the US.  As an Order Administrator you will work and communicate directly with customers and internal teams to support supply chain-related transactions. You will be responsible for a broad variety of administrative and business support related tasks, reporting to the Logistics Manager.

Key Responsibilities: 

• To manage the order cycle, processing in a timely and accurate manner
• Order acknowledgment and subsequent validation/integrity check
• Processing incoming orders
• Communication with internal departments
• Complete order administration (on ERP software package)
• Follow-up on orders and address or escalate any delays
• Creation and delivery of software licenses
• Control and input data in the Maintenance database
• Hold databases up to date
• Entry of new data (customers) into Click Price Quote system (CPQ)
• Manage & coordinate different tasks of the Order Administrator team and act as liaison between internal and external teams.
• Answer customer inquiries while providing excellent customer service
• Follow product trainings and meetings

Minimum Requirements:  

• High school diploma required 
• 2+ years of experience in Order Administration
• Great communication and organizational skills
• Accurate with attention to detail

Preferred Requirements:

• Associates degree preferred
• Good knowledge of administrative and/or logistical process
• Ability to work well under pressure and within time critical guidelines
• Client and service minded
• Can work independently and in a team
• Proficient with MS Office (Word, Excel, Outlook…)
• Experience with ERP Software – Salesforce a plus