OfficeLuv’s supply ordering technology platform is growing rapidly and we’re looking to add a part-time Purchasing Agent to join an amazing team focused on accelerating our growth. You would be an early member of a fast-paced operations team that is building a one of a kind supply chain for businesses around the country.

The role of Purchasing Agent is to help execute our mission of creating an excellent customer experience by fulfilling orders through clever automation with a human touch. This individual is responsible for managing the entire fulfillment process - from fulfilling orders on a timely basis, to providing world-class customer service, while building genuine relationships with internal and external stakeholders. You’ll interact with customers, vendors, and interdisciplinary team members regularly. We believe in giving talented people the autonomy to be creative and resourceful. The playbook is still being written and you’ll have a chance to help write a chapter.

Our platform is solving an important problem that has incredible potential across dozens of verticals. We’re excited for the Purchasing Agent to jump on board and continue to build on our momentum across the country!

ABOUT YOU

• You believe in creating the best possible customer experience
• You are incredibly detailed, love organization, and are driven by results
• You're personable, professional, and positive!
• You have great communication skills and are comfortable interacting with customers and account managers on a regular basis
• You get excited about solving hard problems.
• You have a motivating energy and a flexible demeanor
• You are punctual, responsible and willing to learn new things
• You are comfortable with uncertainty and changing job descriptions
• You believe that things can always be improved and never stop looking for ways to get better

WHAT YOU'LL DO

• Fulfill requisitions on behalf of customers for a variety of products across a variety of vendors
• Place purchase orders with suppliers, schedule deliveries and manage logistics
• Create and maintain accurate product listings in our catalog
• Adhere to documented standards around approved items, pricing, and vendors
• Verifies purchase requisitions and acceptable vendors by comparing items/vendors requested to catalog; clarifies unclear items; recommending alternatives.
• Foster and maintain strong relationships with Operations, Sales, Account Management, Finance, and across the organization
• Thoroughly communication through customer support channels regarding issues and resolution of orders
• Proactively contact vendors on occasion to ensure on-time deliveries, resolve stockouts and other problems
• Verifies receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers
• Collect and Document performance data on shipments and vendors
• Assist and contribute to process improvement projects within the department and across the organization
• Perform basic data analysis as needed

QUALIFICATIONS

• Experience in Customer Support or communicating directly with customers via email
• Experience with Data Entry in a variety of software systems
• Excellent Verbal and written communication skills
• Proficient in Microsoft Excel / Google sheets
• Experience in Purchasing, Procurement, or Supply Chain a plus
• Bachelors Degree preferred

BENEFITS

• Competitive hourly wage
• Commuter benefits
• Flexible schedule
• Starting at 20 hours per week, with the opportunity to increase
• Opportunities for growth and professional development
• An amazing, fun, family-like culture