Quality Control Manager

| Northwest Suburbs
If you want to learn more about how we are disrupting the industry, please go to the link below and submit your resume: https://datacubes.bamboohr.com/jobs/view.php?id=30
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DataCubes’ Customer Success Team is looking for exceptional operations-minded professionals seeking opportunities for growth and advancement in the Insurtech industry. 

 

Who we are:

We are a diverse group of driven individuals that love to problem-solve. No politics, no wasting time in meetings or typing out meaningless CYA emails. We are all about serving insurers, our customers, and growing the company organically through strong core values. Through d3: Data. Discovery. Decision.®, DataCubes uses decision science to automate submission intake, information gathering and commercial insurance underwriting process.

 

Within the Customer Success Team, Quality Control reviews the output of our machine learning models to the original insurance application submissions and makes corrections as necessary.  Quality Control’s mission is to ensure our customers have timely, accurate data that in turn enables faster quoting.

 

The Role:

At DataCubes, Quality Control Managers oversee the day-to-day activities of a team of Analysts who ensure the output of our machine learning models accurately reflect the data in ACORD applications, loss runs, schedules, and other documents submitted by the insurance carrier.  You will be accountable for measuring, reporting, and meeting SLAs related to the speed and accuracy of reviews; becoming a subject matter expert on the submission forms, our processes, and the tools we use to complete the work; auditing, training, and developing the team of Quality Control Analysts; and working with Customer Success Managers and Product Managers to drive continuous improvement.    

 

The most successful candidates:

  • Have unparalleled dedication to the customer’s best interest
  • Demonstrate exceptional emotional intelligence
  • Are knowledgeable about insurance application forms and supplemental documents
  • Have strong analytical capabilities—you will be tasked with measuring and reporting adherence to SLAs
  • Are process-oriented and can demonstrate how you successfully reduced cycle times in your prior work experience
  • Have experience developing and delivering training materials
  • Are creative problem solvers
  • Enjoy teaching and mentoring others
  • Have an eye for detail, are natural organizers, and exceptional at time management (said another way, have Type A personalities)
  • Can demonstrate prior success leading a team in a fast-paced environment

 

Working with us means:

You will be joining one of the most exciting companies in Insurtech; your work will make a significant and immediate impact for our customers, our firm, and the industry.  Team members at DataCubes earn a competitive salary and benefit from some amazing perks—unlimited PTO, flexible work hours, health, dental, and vision insurance, and 401(k) to name a few. 

 

Let’s chat if you:

  • Have at least 4 years of Commercial P&C experience (bonus points if you have prior experience completing loss summaries)
  • Obtained a bachelors or advanced degree
  • Are proficient with the Microsoft Office suite
  • Have prior experience using data to draw and execute upon actionable insights
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If you want to learn more about how we are disrupting the industry, please go to the link below and submit your resume: https://datacubes.bamboohr.com/jobs/view.php?id=30
Apply now

Location

DataCubes now has an office located at: 318 W Adams Street Chicago, IL 60606

An Insider's view of DataCubes Inc.

How would you describe the company’s work-life balance?

Working at DataCubes the work culture and flexible hours has really helped me maintain my work-life balance. In the past year, I’ve participated in an IronMan, planned a wedding, and traveled. All of which was possible because of the flexibility of my team and the management. Hoping to achieve many more such goals in 2020 with DataCubes.

Pradeep

Data Scientist

How do you collaborate with other teams in the company?

I work daily with my team to streamline a project management approach that emphasizes teamwork to achieve objectives. I also partner with coworkers cross departmentally to ensure implementations are on track and successful. The collaboration at DataCubes is a key component in helping me provide the utmost customer service to our clients.

Lauren

Customer Success Manager

How does the company support your career growth?

DataCubes team members are encouraged to pursue new ideas and take on added responsibility if they are interested in doing so, sometimes even beyond their official job scope or title. There is a strong culture of providing guidance and support to folks who do this; supporting employees' career growth and encouraging them to grow into bigger roles.

Ameer

Senior Product Manager

What are DataCubes Inc. Perks + Benefits

Culture
Eat lunch together
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
The Company pays 70% of the premium cost.
Vision Benefits
The Company pays 70% of the premium cost.
Health Insurance Benefits
DataCubes Inc. makes available and pays 70% of the premium cost for Medical insurance coverage for regular full-time employees and their families.
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
The Company offers a 401K plan for full-time employees who are 21 years old, have been with the company 30 days, and are legal residents.
Child Care & Parental Leave Benefits
Flexible Work Schedule
DataCubes provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
DataCubes hosts company outings Semi-annually.
Stocked Kitchen
DataCubes has a fully stocked kitchen including, snacks, fresh fruit, coffee, tea, and more!
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
DataCubes provides a membership subsidy for Life Time Athletic Club. New members pay a pro-rated joining fee and receive a $70 monthly membership fee savings.
Professional Development Benefits
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If you want to learn more about how we are disrupting the industry, please go to the link below and submit your resume: https://datacubes.bamboohr.com/jobs/view.php?id=30
Apply now
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