Receptionist/Facilities Administrator

| Chicago

DRW is a diversified, technology-led principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in markets around the world. As the markets have evolved over the past 25 years, so has DRW – growing to include real estate, cryptocurrencies, venture capital and several industry acquisitions. With more than 800 employees at our Chicago headquarters and six global offices, we work together to solve interesting problems and capture opportunities. It’s a place of high expectations, deep curiosity, and constant collaboration, with some of the smartest, most passionate people you will meet. 

As a Receptionist/Facilities Administrator on our Facilities team, you’ll manage our main reception area, greet and direct all visitors, and provide general facilities and administrative support to the company. The Facilities team is responsible for office management, maintenance, foodservice, travel and the planning and execution of all firm events and social activities. As a member of this team, you’ll participate in event planning and execution work and assist with various Facilities projects. 

More about what you’ll do:

  • Professionally answer, screen, and route all incoming calls
  • Greet guests in a professional, friendly, hospitable manner
  • Open/close reception area daily and maintain its appearance throughout the day
  • Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff
  • Submit and follow up on service calls to the building management office
  • Provide creative support to communications team on corporate newsletter and other media projects
  • Follow up on internal facilities requests/work orders
  • Sort all incoming mail accordingly
  • Coordinate messenger services, outgoing mail deliveries, and employee package release forms
  • Assist with office activities, events, and other business needs as assigned
  • Manage internal events calendars and create posters/signage as needed
  • Assist with office supply ordering
  • Maintain conference rooms; book meetings; assist with set up of A/V equipment and videoconferences as needed
  • Manage newspaper/periodical subscriptions
  • Update team page on company intranet
  • Maintain updates to the facilities, reception, and travel manuals
  • Serve as a backup for booking travel arrangements and process expense reports
  • Serve as first point of contact for facilities related issues
  • Aid with DRW emergency response team organization and training
  • Assist with onboarding/offboarding procedures including: New Hire Desk Set Up/decommissions; maintaining company photo directory, Coordinating employee building access and badging/key assignments

What this role requires:

  • Strong verbal and written communication skills; excellent phone etiquette
  • Proficiency in MS Outlook for email and calendaring and proficiency with MS Word, Excel, and PowerPoint
  • Confidence, initiative, and the ability to learn new things quickly
  • Excellent customer service skills
  • Strong organizational skills and ability to meet deadlines
  • Proven ability to multitask, prioritize and take direction from multiple sources
  • Excellent typing skills required
  • Proven ability to handle confidential information in a professional manner
  • Previous experience in a corporate office environment preferred
  • Previous experience coordinating travel arrangements preferred
  • High school diploma or equivalent required
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • ElixirLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RiakDatabases

Location

Situated in Chicago's thriving West Loop, our HQ is convenient for Metra and CTA riders alike - and foodies looking for a bite on "Restaurant Row."
540 W. Madison St., Chicago, IL 60661

Insider's spotlight

How does your team reward individual success?

Our team acknowledges individual success and provides an environment to further new ideas. The team then ensures higher management is aware of your contribution. These accomplishments become part of the individual’s and team’s record at the end of the year. This approach I believe has led to a lot of innovations on my team.

Kumbi

Network Engineer

What kinds of technical challenges do you and your team face?

I work with huge volumes of data and my goal is to make that data useful to others. Some days this means getting into the nitty gritty of network hardware & protocols. Other days I’m building infrastructure to store & process it. But the days I enjoy the most, I’m building data visualization & exploration tools to help people make sense of it all.

Joe

Software Engineer

What are some things you learned at the company?

We’re free to choose the technology stack that best solves each individual problem, so the learning happens project to project. I started programming in C#, but changing teams exposed me to a new suite of languages that I’m now working in regularly

Carissa

Software Engineer

Working on the risk team, I combine the principles of risk management and computer science. I help direct how we take risk across the organization, and ensure reliability with the use of really innovative tech.

Brawnski

Software Engineer

DRW is not all work, all the time. We offer a number of activities and events for all interests, like monthly wine tastings, sports leagues, hobby clubs and movie outings to name a few.

Michelle

Systems Team Lead

Perks of working here

401(K) Matching
401(K)
Casual Dress
Commuter Benefits
Company Outings
Conferences & Training
Daily Meals Provided
Dental Benefits
Fitness Subsidy
Game Room
Generous PTO
Happy Hours
Health Benefits
Onsite Gym
Recreational Clubs
Some Meals Provided
Stocked Kitchen
Tuition Reimbursement
Vision Benefits
Volunteering Opportunities
More Jobs at DRW26 open jobs
All
Finance
Data + Analytics
Developer + Engineer
Marketing
Operations
Sales