DRW
Chicago, IL
Hybrid

Receptionist/Facilities Administrator

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DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,000 employees at our Chicago headquarters and offices around the world, we work together to solve complex problems, challenge consensus and deliver meaningful results. It’s a place of high expectations, deep curiosity and thoughtful collaboration.

As a Receptionist/Facilities Administrator on our Facilities team, you’ll manage our main reception area, greet and direct all visitors, and provide general facilities and administrative support to the company. The Facilities team is responsible for office management, maintenance, foodservice, travel and the planning and execution of all firm events and social activities. As a member of this team, you will participate in administrative and office services work and assist with various Facilities projects. 

More about what you’ll do:

  • Professionally answer, screen, and route all incoming calls
  • Greet guests in a professional, friendly, hospitable manner
  • Open/close reception area daily and maintain its appearance throughout the day
  • Input visitors into building security system, manage daily guest list, and communicate as needed with building security staff
  • Submit and follow up on service calls to the building management office
  • Provide creative support to communications team on corporate newsletter and other media projects
  • Follow up on internal facilities requests/work orders
  • Sort all incoming mail accordingly
  • Coordinate messenger services, outgoing mail deliveries, and employee package release forms
  • Assist with office activities, events, and other business needs as assigned
  • Manage internal events calendars and create posters/signage as needed
  • Assist with office supply ordering
  • Maintain conference rooms; book meetings; assist with set up of A/V equipment and videoconferences as needed
  • Manage newspaper/periodical subscriptions
  • Update team page on company intranet
  • Maintain updates to the facilities, reception, and travel manuals
  • Serve as a backup for booking travel arrangements and process expense reports
  • Serve as first point of contact for facilities related issues
  • Aid with DRW emergency response team organization and training
  • Assist with onboarding/offboarding procedures including: New Hire Desk Set Up/decommissions; maintaining company photo directory, Coordinating employee building access and badging/key assignments

What this role requires:

  • Strong verbal and written communication skills; excellent phone etiquette
  • Proficiency in MS Outlook for email and calendaring and proficiency with MS Word, Excel, and PowerPoint
  • Confidence, initiative, and the ability to learn new things quickly
  • Excellent customer service skills
  • Strong organizational skills and ability to meet deadlines
  • Proven ability to multitask, prioritize and take direction from multiple sources
  • Excellent typing skills required
  • Proven ability to handle confidential information in a professional manner
  • Previous experience in a corporate office environment preferred
  • Previous experience coordinating travel arrangements preferred
  • High school diploma or equivalent required

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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What are DRW Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
We are committed to creating in-office as well as remote environments to support collaboration and belonging for all of our employees. Success at DRW is measured by performance, not location.
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
DRW hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Apprenticeship programs

Additional Perks + Benefits

We also offer on-site yoga, meditation classes, trivia nights., massages, and wine tastings. We also support professional development through mentorship programs, speaker series and "Geek Lunches."

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