Regional Operations Manager

| Hybrid
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Who we are

Elevate K-12 is changing the way classrooms work through live, online, real-time instruction to K-12 schools. We bring live high quality teaching through our platform to schools in zip codes that cannot find a high quality teacher. Our few main focuses are to give students the highest  quality instruction and access to classes they couldn’t have before and thus get them ready for the world of the future and to give instructors, especially women, work opportunities from home, irrespective of zip codes. We are the new way to the classroom!

What we offer

  • Competitive Compensation Offering
  • Unlimited PTO & 12 Company Paid Holidays  
  • Strong High-Performance Based Culture with High Growth Potential
  • Team Focused Culture – Team Events, Outings, Happy Hours & Recognition 
  • Full Benefits – Medical, Dental & Vision / 401k Plan
  • Our Team of Elevaters are: Problem Solvers, Passionate, Motivated, Thirsty for Knowledge & Mission Driven

What you will be doing – Regional Operations Manager

We are seeking a Regional Operations Manager, to be a part of a team working to disrupt the K-12 system. This person will facilitate the planning and implementation stages of the Elevate K-12 program, as well as build and maintain relationships with school and district leaders. 

We have an incredible mission, team and brand at Elevate K-12, and we’re getting better everyday. We have achieved an extraordinary product/market fit and have entered an exponential growth stage of the company. If all of this sounds exciting to you – We want to hear from you! 

Responsibilities – Regional Operations Manager

  • Work closely with school leaders to plan and Implement the Elevate K-12 program remotely and within their buildings
  • Coordinate with our project team to structure the program, ensuring successful implementation and outcome
  • Train and manage team members to effectively oversee the Elevate K-12 program during each session
  • Provide coaching support for Education Program Managers and classroom coaches by giving timely feedback to set expectations Ensure each team has the appropriate tools and resources available to be successful in their role
  • Provide exceptional client service to school points of contact to develop and maintain client relationships
  • Effectively manage and lead your team to maximize the impact of Elevate K-12 in your region
  • Conduct live classroom simulations in schools to ops check equipment and network limitations prior to the start of each program

Who you Are – Regional Operations Manager

  • 5+ years of experience working in operations
  • Outstanding people management skills
  • Exceptional organizational skills
  • The ability to work as part of a team
  • Strategic critical thinking and problem-solving skills
  • Highly effective communication skills
  • Flexibility to travel at least 25% or more specifically during seasonal demand to complete site visits, implementation meetings, kick off sessions and other program setup activities
  • Experience in client or customer communications roles

Why join our story

Elevate K-12 is tasked with an important mission: change the way K-12 classrooms and teaching work. Our organization is a radically open-minded company that is scaling fast. We are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Our teammates are able to have open, honest discussions that drive us toward our mission. Elevate K-12 is in a stage of hyper growth that will continue to open up new challenges and opportunities for our team. 

We are an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, color, religion, gender (including gender identity, gender expression, change of sex, and transgender status), sexual orientation, national origin, ancestry, age, military or veteran status, physical or mental disability, medical condition, pregnancy, marital status, genetic information, or any other characteristic protected by applicable law.  If you need assistance or an accommodation during the application process because of a disability, it is available upon request

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Microsoft TeamsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

We are located in downtown Chicago's Loop district, close to numerous CTA and Metra train stations and bus routes

An Insider's view of Elevate K-12

Picture of Phil

What’s the vibe like in the office?

Success in the Partnership Associate function is fostered through teamwork and collaboration. People who excel on our team understand the importance of working together, leveraging each other's strengths, and actively participating in a supportive environment. We believe in continuous improvement and successful team members embody a growth mindset.
Picture of Phil

Phil

Senior Partnership Manager

What does your typical day look like?

No two days are ever the same - that’s why I came to Elevate. There is so much that goes into the administration of things like HR Technology, benefits, compliance, and payroll. Each day quite honestly is pushing the boundaries of my creativity and knowledge. Part of my joy in working at a start-up is no task is too small for me and my team.

Tif

Director of People
Picture of Alex

How does the company support your career growth?

Elevate K12 has allowed me to shift my career from the public sector to the private sector with patience and support. I was in education for 16 years but was able to expand my sales career from SDR to AE in a single year. The company is filled with supportive leaders and team members who are willing to help you grow daily.
Picture of Alex

Alex

Partnerships Manager
Picture of Cindy

How do your team's ideas influence the company's direction?

Our team of customer success managers are the eyes and ears in our schools. The insights they gain from customers while testing new ideas is key in driving improvements to technology and changes in processes which ultimately influence the direction we go as a business.
Picture of Cindy

Cindy

SVP of Operations

What’s the vibe like in the office?

The Regional Operations team is a fast-paced, high energy, collaborative work environment. Our team has amazingly talented people and decisions have to be made quickly. We work with various schools and students across the US, we wear multiple hats and are always in constant communication with each other to ensure every program is successful.

Ashley

Regional Operations Director

What are Elevate K-12 Perks + Benefits

Elevate K-12 Benefits Overview

Elevate K-12 provides competitive benefits plans for employees!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Personal development training

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