Resource and Practice Operations Specialist, M&A
Ready to thrive in the next step on your career journey?
West Monroe is seeking an exceptionally capable Resource and Practice Operations specialist to work as an internal consulting practice coordinator within our national Mergers & Acquisitions practice. In addition to providing strategy execution and operational support to the practice, you will also work with members of our Shared Services function to drive best practices in business operations.
What will you be doing?
Work as part of M&A practice to prioritize market-facing/chargeable time and professional development of all members of the practice by playing a key role in coordinating practice and business needs. Help drive team and personal responsibility within the practice by monitoring and reporting on key metrics such as invoicing, accounts receivable, forecast accuracy, overallocation/under allocation, PTO, time logging, etc. Partner with Finance to analyze practice area forecasting related to revenue and resource capacity. Drive insights from data and reporting to make decisions and recommendations at the practice level. Provide strategic and operational reporting to practice leadership. Partner with career advisors, engagement managers, and project resources to understand skills, areas of development, and general needs for the practice. Assist with candidate recruiting, including identification of skill gaps and job description development to attract the right talent for the practice and desired leverage model. Coordinate and execute practice-wide meetings and events as needed
Qualifications:
Executive-level presence and ability to present to senior-level executives
Experience (5+ years) in business, operations, professional services, or similar environment
A commitment to inclusion and diversity, and openness to new ideas and perspectives
Strong verbal and written communication skills; Ability to communicate clearly and concisely in order to facilitate decision-making
Strong client orientation and commitment to continuous improvement; ability to proactively network and establish effective working relationships with internal stakeholders
Prior project management experience within a professional services organization
People management experience with the ability to work with and mentor varying work styles
Experience working with a sense of immediacy, ability to manage competing demands and a diverse set of personalities while maintaining adaptability and flexibility
Strong communication skills, organizational and negotiation skills
Experience with developing data visualizations, custom reports (PowerBI), and Salesforce CRM
Prior experience with resource planning tools desired
Advanced knowledge of Word, Excel, PowerPoint, and Outlook
A self-starter with high degree of autonomy, independence and executive presence; self-direct management of multiple projects
Ready to get started? Join our team and make an impact.
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
West Monroe Partners is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.
If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.
