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Retail Excellence Operations Manager

| Chicago
The Retail Excellence Manager will work closely with the Director of Retail Operations to manage the launch and optimization of retail meal kits across Kroger divisions. This person will play a large role in managing our expansion to new facilities from a production perspective and in building/executing a repeatable playbook for how to launch in a new division.

Detailed Responsibilities:

  • Work with Kroger leadership, store operators, and retail operations team to plan and execute rollout nationwide
  • Work with local teams and operations functional experts to create, plan, test, implement, and continuously improve processes; include perspectives from production, quality teams, plant leadership and other stakeholders to get buy-in and ensure project success
  • Build a repeatable model to scale retail operations to our production facilities; plan and manage rollout to new plants
  • Engage cross-functional partners including Product, Marketing, and Technology to provide operations-related support where needed and ensure ops team is prepared for any changes in new products, new tools, etc.
  • Develop and implement network-wide policies, procedures and documentation to drive standardization across all plants including how to set up production lines, how to manage schedules, labor, and production space
  • Become an expert on the operations, tools, and product flow throughout the retail system to ensure realistic and sustainable plans
  • Support and continuously improve production/operations for third party production and distribution as needed

Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

  • 2+ years of experience in operations, retail, or CPG. Experience in a startup or with food is a plus
  • 2+ years of experience in consulting, business analytics, or related field
  • Advanced analytical and problem-solving skills with a demonstrated ability to prioritize work streams based on value creation and alignment with the Home Chef strategy
  • Independent self-starter inclined towards finding solutions without significant oversight
  • Intellectually curious, with a strong interest in modernizing and scaling our operations to help us achieve our growth goals
  • Results driven active problem solver with a natural desire to get things done
  • Must have a sense of urgency and the ability to deal with ambiguity
  • Strong communicator and relationship builder
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign

Location

Located in the iconic Wrigley building, our location offers the best of the Loop and River North. Close to transportation, restaurants & shops.

What are Home Chef Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided

Additional Perks + Benefits

Direct access to senior management – our leadership team works alongside our team members every day. Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses. Free water taxi, discounted gym membership, and daily bike storage for Wrigley building employees. Cold brew coffee on tap at no charge (Wrigley office location). Employee discounts for Home Chef meal kits. Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

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