Allwyn North America
Where we all win.
Chicago, IL
Hybrid

Retail Operation Associate

Sorry, this job was removed at 3:26 p.m. (CST) on Friday, January 26, 2018
Find out who's hiring in Chicago.
See all Operations jobs in Chicago
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About Camelot Illinois

Camelot Illinois has been awarded the contract as the new private manager of the Illinois Lottery. The company is restoring transparency, integrity and responsibility to the Illinois Lottery. In partnership with the state, Camelot will operate a modern lottery that truly benefits the people of Illinois. The company’s innovative approach places consumers and social responsibility at its core, providing funding for schools, capital projects and special causes. Camelot is committed to building an organization with the strength and experience to grow the lottery and reinforce its rightful position as a force for good.

Camelot Illinois is a subsidiary of Camelot Global, a leading technology and professional services provider to lotteries around the world. Camelot Global’s portfolio of work includes the Irish National Lottery, Loterie Romande (Switzerland), the California State Lottery, the Kentucky Lottery and the Arkansas Scholarship Lottery, among others.

Our sister company, Camelot UK, has operated the UK National Lottery since 1994. Camelot UK has an unrivaled track record for success, helping the UK National Lottery deliver over $80 billion to winners and $46 billion to good causes to date.

About the Team:

The Retail Sales team will implement a comprehensive refresh of the in-store experience for both customers and consumers. 8000 retailers across Illinois will receive transformational sales support reinforced by better products and better media advertising resulting in a transformation of sales performance and overall brand image.

Requirements

Position Overview:

Within Camelot Illinois, the Retail Operations Associate will be responsible for the end to end coordination of all installations, de-installations, changes to terminals and related activities within the retailer.

Responsibilities:

  • Ensuring that the maximum number of terminals are trading at all times.
  • Manage the flow of Retailer Application, Licensing Approval & Installation.
  • Audit application to ensure accuracy and complaince.
  • Communicate to teams involved of status of project and communicate to involved parties of application moving into next steps.
  • Help resolve any issues or concerns with all functions (internal/external) to ensure application process gets approved.
  • Manage flow of Retailer openings & closings.
  • Working closely with and aligning field and key account sales, technology providers, Camelot Illinois staff and state employees.
  • Improve retail channel capabilities, tools and reporting.
  • Provide relevant and timely management information to the retail channels and the wider business, including compliance measurement of the retail engagement program.
  • Participate in cross-functional projects on behalf of the retail channels.
  • Coordinate retailer training for new and existing retail outlets, including maintaining tools and reports.
  • Communicate regular operational updates and centrally hosted information for all retail teams.
  • Build and supply content for a library of retail best practices and problem resolution.
  • Support the retail operations manager and retailer support director to shape and implement the overall retail strategy and prioritize activities.
  • Work productively with key contacts across all teams to ensure effective and efficient working processes.
  • Support Camelot Illinois’ commercial plans by providing leading-edge tools and insight to the retail teams.
  • Support new and innovative ways of maximizing Camelot Illinois’ retail performance.
  • Develop ways to deliver great in store execution of the Illinois Lottery within customers.
  • Deliver agreed objectives within investment and cost budgets.
  • Ensure external insights align with retail development plans.

Qualifications:

Required:

  • Bachelors’s degree
  • 2 -5 years of experience in a retail operations or analyst role.
  • Proven knowledge of sales impact analysis.
  • Demonstrable knowledge and experience of retail execution including brand activation.
  • Previous experience developing and managing business processes.

Preferred:

  • Demonstrable experience in data and database management and development.
  • Ability to think and act independently to develop enhancements to current and future ways of working.
  • Foster excellent cross-departmental relationships to forge future plans and resolve current issues.
  • Ability to articulate and present with impact to senior colleagues.
  • Skilled in prioritization and multi-task management under pressure.
  • Effective written and verbal communication skills.
  • Experience within CPG environments.
  • Ability to use Google Suite.

Benefits

Career Growth

We want people who thrive in a relaxed, autonomous, results-driven environment to join our company. We believe the way to attract and retain the best talent is to offer a fulfilling career in an organization committed to growing its own future leaders. Career Development is a top priority and we will partner with employees to grow and progress their professional skill sets.

Benefits and Employee Policies

We will bring our experience of working with European lotteries to Illinois. We will also bring a European influence to paid time off, family leave and so on. We have created a strong ethical culture which is translated to each of our employees and business dealings globally. We aim to offer a package of benefits and policies which will compete with any private sector employer in the state. We ensure that every employee is engaged and has the necessary support to understand and implement the responsible gaming principles in their job.

Moreover, we pledge to have the highest standards of respect, diversity and inclusion at our company and will support and encourage our partners to do the same.

Camelot Illinois is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Allwyn North America Perks + Benefits

Allwyn North America Benefits Overview

We offer a broad range of employee benefits including medical, dental, vision, life, and disability insurance, a retirement savings plan, access to training, a Student Loan Repayment Benefit, a Personal Discounts Program, an Employee Assistance Program, and much more. We also offer regular team-building activities with people who love having fun, quarterly opportunities to connect with the community, social outings, & great work/life balance. We all have flexible hours, 26 days PTO, 6 weeks paid parental leave, 10 paid holidays, & 2 paid volunteer days.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Allwyn provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Allwyn offers both FSA & HSA which helps employees cover out-of-pocket expenses with pre-tax contributions.
Disability insurance
Allwyn's disability insurance benefits is 60% of an employee's annual salary up to a $5,000 maximum monthly payout. Employees also have the option to purchase extra coverage.
Dental insurance
Allwyn's dental plan covers 100% of the costs of preventative care.
Vision insurance
Allwyn's vision insurance plan provides 100% coverage for annual eye exams after a $10 copay. $180 for frames and $150 for contacts every year.
Health insurance
Life insurance
Allwyn offers employer-paid life insurance to all full-time employees with 2x an employee's annual salary.
Wellness programs
Team workouts
Allwyn's team fitness initiatives include weekly In-office yoga.
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Allwyn's 401(k) retirement plan matches 100% of an employee's contributions up to 6% of their annual salary, with immediate vesting for matched contributions.
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family is of the greatest importance and we want our employees to have adequate time off to care for and bond with a newborn, newly adopted or newly placed child. Allwyn offers 6 weeks of time off
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
At Allwyn, we recognize the importance of time off from work to relax, spend time with family, enjoy leisure activities, take care of yourself when you are sick, etc. We provide generous PTO.
Paid volunteer time
Allwyn is committed to supporting our communities and provides employees 2 paid days per calendar year to volunteer at the nonprofit organization of their choice.
Paid holidays
Flexible time off
Floating holidays
Bereavement leave benefits
Hardship benefits
Office Perks
Commuter benefits
Qualified Transportation Accounts - QTAs allow employees to set aside pre-tax funds used for eligible transit and parking expenses related to commuting to work.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Happy hours are hosted by the building once per week.
Recreational clubs
Relocation assistance
Fitness stipend
Mother's room
Onsite gym
Free onsite gym, divvy bike membership, yoga classes, meditation workshops, & in-house chair massages.
Professional Development Benefits
Job training & conferences
Allwyn offers a wide range of training programs to all employees, including, eLearning, onsite training courses to enhance job-related skills and access to job-related conferences and seminars.
Tuition reimbursement
Allwyn offers a Student Loan repayment option to all employees after 90 days.
Lunch and learns
Promote from within
Continuing education stipend
We offer every team a Learning and Development budget to continue taking classes, getting certifications, or attending conferences and seminars.
Continuing education available during work hours
Allwyn allows employees to set aside 10% of working hours for learning.
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Free onsite gym + divvy bike membership, immediately vested in 401k with 6% match, Student Loan Repayment benefit, Allwyn Champions & Game Changer staff awards, a rotational program for recent grads, engagement portal for pre-boarders, robust onboarding program + large L&D budget

More Jobs at Allwyn North America

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Allwyn North AmericaFind similar jobs like this