Trunk Club
Chicago, IL

Retail Operations Associate (Part-time)

| Chicago

Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Who we are

We are a close-knit team focused on providing an exceptional service experience to our customers, while assisting on all on-site operations. You will support our stylists and management team in all sales and operational activities, seeking every opportunity to improve service standards.

Responsibilities

  • Greet every member who enters our Clubhouse in a warm, friendly and professional manner
  • Provide remarkable support to our growing sales team
  • Ensure all merchandise is returned to our on-site inventory neatly and promptly
  • Correspond via email and chat with our Service team to solve member problems
  • Coordinate logistics of deliveries and returns
  • Fold product from in-house appointments and run the shelves
  • Perform all necessary operational store functions
  • Assist with unpacking/tagging/folding new product and stocking the shelves
  • Maintain knowledge of new and old product (brands, styles, colors, etc)
  • Follow all store operational policies and procedures
  • Assist in receiving and stocking all supplies needed to run the sales office
  • Maintain the space while keeping it up to standards of cleanliness

How we work

  • With others. Work closely with our customers, sales team and cross-functional teams at Trunk Club.
  • With transparency. We have an open team room. No cubicles, no private offices.
  • With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
  • With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.

Who you are

  • A communicator. You are well-versed in verbal and written correspondence.
  • An energizer. You are positive and friendly.
  • A multi-tasker. You have the ability to work well in a fast-paced, team oriented environment.
  • A problem solver. You ensure safety, problem solving and want to maintain a great clubhouse environment.

Physical demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear.

#LI-EE1

See More

Where we are

Located in the popular River North neighborhood in Chicago, our HQ Clubhouse and offices are easily accessible to public transportation.

Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • SwiftLibraries
    • AngularJSFrameworks
    • Sinatra, Sidekiq, ES6Frameworks
    • PostgreSQLDatabases
    • RedisDatabases
Previous
Next

What are Trunk Club Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

On-site coffee bar with barista and snacks • Full bar • Rooftop with city views • Did we mention Nordstrom & Trunk Club merchandise discounts?

Trunk Club Careers Chicago
22

All Jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Marketing
Operations
Product
Project Mgmt
Tap to close

Data Engineer

Trunk Club
Chicago
1 day ago
+17
Building end-to-end data integration and data warehousing solutions for analytics teams. Designing and creating services and system architecture. Building and maintaining enterprise data platforms. Working daily with SQL and Python and using Spark for big data processing. Using analytical and problem-solving skills to take complex business requests and transform them into clean, simple data solutions. Brainstorming and contributing ideas to our technology, algorithms, and products. Working with an agile mindset to deliver small projects quickly in order to provide value and gain feedback in a production environment. Bringing insight and experience to the Data Services team through mentoring other engineers.

Engineering Manager

Trunk Club
Chicago
2 days ago
+17
Mentor and manage a team of 5 software engineers, conducting regular 1-on-1s, giving feedback, and developing career paths. Work with a Product Manager to ensure that the roadmap is realistic and understood. Own the efficiency and growth of our sales tech engineering team, managing the logistics of our growing business. Participate in conversations about the design, architecture, and implementation of our web platform. Be responsible for on time delivery of software features. Collaborate with other Engineering Managers.

Retail Operations Associate (Full-Time)

Trunk Club
Chicago
3 days ago
+17
Greet every member who enters our Clubhouse in a warm, friendly and professional manner. Provide remarkable support to our growing sales team. Ensure all merchandise is returned to our on-site inventory neatly and promptly. Correspond via email and chat with our Service team to solve member problems. Coordinate logistics of deliveries and returns. Fold product from in-house appointments and run the shelves. Perform all necessary operational store functions. Assist with unpacking/tagging/folding new product and stocking the shelves. Maintain knowledge of new and old product (brands, styles, colors, etc). Follow all store operational policies and procedures. Assist in receiving and stocking all supplies needed to run the sales office. Maintain the space while keeping it up to standards of cleanliness.

Director of Data Science

Trunk Club
Chicago
3 days ago
+17
As the Sr/Director of Data Science you will be instrumental in helping Trunk Club achieve its mission to get the right clothes, to the right person, at the right time. In order to be successful you will consider yourself to be an entrepreneur, champion of data science, and storyteller. Data Science helps drive Trunk Club and you will lead this team. Our data scientists dive into readily accessible data and tools thanks to our diligent data engineering team. Our stack provides data scientists the capability to easily turn an algorithm into an API, and run follow-up A/B tests using a range of multivariate models at your disposal. Every team relies not only on the data insights collected, but more importantly in the clever ways that this team presents it at every step in our experience. 

Senior Android Engineer

Trunk Club
Chicago
4 days ago
+17
As part of the customer team, you’ll work on our Android app to create an awesome styling experience for our customers. We’ll break down features into smaller stories together, and work in 2 week sprints. We love pairing. You’ll have the opportunity to learn and teach across the team, whether it be general engineering or platform specific Android.

Senior DevOps Engineer

Trunk Club
Chicago
5 days ago
+17
Building cloud-based infrastructure in AWS. Designing and creating services and system architecture. Collaborating with Engineering, QA and and Data Services teams to ensure top-notch deployments. Establishing our next-generation infrastructure using container-based deployment (Docker) and microservices. Brainstorming and contributing ideas to our technology, algorithms, and products. Creating amazing user experiences for both internal and external customers.

Senior Software Engineer

Trunk Club
Chicago
5 days ago
+17
Using your 8+ years of software engineering experience to build robust and scalable software. Designing and creating services and system architecture. Helping improve our code quality through writing unit tests, automation, and conducting code reviews. Working with the product and design teams to understand end-user requirements, formulate use cases, and translating learnings into a pragmatic and effective technical solution. Brainstorming and contributing ideas to our technology, algorithms, and products. Creating amazing user experiences for both internal and external customers.

Marketing Manager, Strategic Partnerships

Trunk Club
Chicago
5 days ago
+17
Integrated strategic partnerships is an important and growing awareness and acquisition strategy for Trunk Club. The Manager, Strategic Partnerships role works collaboratively with internal stakeholders (social media, influencer outreach, communications and events) to create a partnership strategy that drives ROI for the company. The ideal candidate is creative, but also thinks strategically. 

Senior Data Scientist

Trunk Club
Chicago
5 days ago
+17
Work closely with technology partners to develop and maintain Machine Learning infrastructure that powers our ranking models, member apps, inventory classification, etc. Our preferred language is Python, and you'll regularly be working with real-time information from Kafka streaming systems. Research, develop, and implement predictive algorithms using various supervised and unsupervised statistical concepts, such as time series, multivariate methods, GLM, and Bayesian inference. The solutions will be deployed as real-time APIs in our microservice infrastructure. Provide subject matter expertise in the areas of big data machine learning techniques, such as gradient boosting, bagging, family of recommender methods, NLP, and image content analysis. Collaborate with internal and external stakeholders to identify business opportunities, and how to translate the opportunities into actionable analytical solutions. Additional business areas may include operational efficiency and inventory optimization. Independently lead algorithm initiatives from problem statement conception to solution development and implementation, providing ongoing and meaningful communications to stakeholders on progress and next steps.

Data Scientist

Trunk Club
Chicago
5 days ago
+17
Build Machine Learning models that power our apps and inventory classification. Our preferred language is currently Python. Research and develop predictive algorithms using various supervised and unsupervised statistical concepts, such as time series, multivariate methods, GLM, and Bayesian inference. Continue to invest and expand our core skillsets in the areas of big data machine learning techniques, such as gradient boosting, bagging, recommender systems, and NLP. Collaborate with internal and external stakeholders to identify business opportunities, and how to translate the opportunities into actionable analytical solutions. Work with technology partners to test and implement solutions. Communicate and present algorithm solution and outcome with other teams through data visualization.

Director, Brand Marketing

Trunk Club
Chicago
6 days ago
+17
The Marketing Team at Trunk Club encompasses a wide range of functions that help us deliver best in class strategies to grow our dynamic business. Whether you like web design, creating compelling social content, building brands, PR or finding new ways to drive loyalty, we've got a team for you. We're a passionate, creative, data-driven group that enjoy marrying great design and compelling ideas into marketing and advertising that gets people excited about Trunk Club.

Senior Data Engineer

Trunk Club
Chicago
1 week ago
+17
At Trunk Club, we're building the future of retail, enabled through technology. On the Data Services team, we believe data has the power to drive the business forward, and we push every day to enable data-driven decisions across all aspects of the organization. We have hundreds of data sources, a robust enterprise data warehouse and use Tableau for visual analytics. Some of the tools and platforms we work with are Python, SQL, AWS, Spark, R and many other open-source technologies.

iOS Engineer

Trunk Club
Chicago
1 week ago
+17
Developing and shipping customer-facing iOS applications. Building robust and scalable software. Designing and creating services and system architecture. Helping improve our code quality through writing unit tests, automation, and conducting code reviews. Working with the product and design teams to understand end-user requirements, formulate use cases, and translating learnings into a pragmatic and effective technical solution. Brainstorming and contributing ideas to our technology, algorithms, and products. Creating amazing user experiences for customers.

Corporate Recruiter, Talent Acquisition

Trunk Club
Chicago
1 week ago
+17
The People Team at Trunk Club, supports and encourages innovation, adaptability, accountability, knowledge, and collaboration in each other and in everything we do. We encompass a dynamic group of individuals dedicated to an amazing employee & candidate experience and a deep sense of teamwork. The TA team’s mission is to acquire innovative talent which supports Trunk Club's growth and initiatives by fostering relationships and providing strategic hiring solutions. We seek a Corporate Recruiter excited by this opportunity.

Technical Recruiter, Talent Acquisition

Trunk Club
Chicago
1 week ago
+17
As a People Team at Trunk Club, we espouse and encourage innovation, adaptability, accountability, knowledge, and collaboration in each other and in everything we do. We encompass a dynamic group of individuals dedicated to an amazing employee experience and a deep sense of teamwork.

Senior Accountant

Trunk Club
Chicago
1 week ago
+17
Supporting all teams within Trunk Club, the Finance Team guides decision making on cross functional projects and initiatives by providing technical expertise as well as financial and strategic analysis. The analysis and reporting we develop supports key business decisions and influences the near-term and long-term strategic direction of the company. We're a small, collaborative, hard-working team that thrives in the fast-paced environment of Trunk Club. 

Associate Product Manager

Trunk Club
Chicago
1 week ago
+17
Work with product leadership to understand the product vision and strategy to help identify feature and experience recommendations to improve the product in a way that helps realize that vision. Actively participate in the product discovery process to define and prioritize the product backlog through customer and data-informed decision making. Work directly with internal and external customers to cultivate a deep understanding of their needs and paint points in order to advocate for solutions that solve problems and delight those customers. Partner with product leadership to develop a strong backlog of products/features that will both delight the customer and provide strong business value. Work with cross functional stakeholders and disciplines to understand the business landscape in order to identify and interpret problems and opportunities to solve to improve the customer experience and drive business performance. Build strong opportunity assessments to assist with prioritization and ensure the most valuable and usable products/features are built. Apply and conduct user testing techniques to determine customer value and impact Demonstrate a keen awareness of the competitive landscape and have a deep understanding of top competitors’ strengths and opportunities.

Project Manager

Trunk Club
Chicago
1 week ago
+17
The project manager is responsible for ensuring successful project execution by managing the entire lifecycle of projects and initiatives that the marketing team delivers. This includes collaborating with various stakeholders across the organization to ensure that project goals & objectives are met within assigned scope, timeframes and budget while maintaining Trunk Club’s standards for creativity, innovation and excellence. This ideal candidate will have experience as a project manager for an in-house agency, marketing department or full-service agency. Candidates possessing experience with Workfront will receive top consideration.

HR Business Partner (HRBP) - Technology

Trunk Club
Chicago
1 week ago
+17
As a People Team at Trunk Club, we support and encourage innovation, adaptability, accountability, knowledge, and collaboration in each other and in everything we do. We encompass a dynamic group of individuals dedicated to an amazing employee experience and a deep sense of teamwork. The HR Manager acts as a functional leader of the team and strategic partner to the line by embedding corporate HR strategy into day-to-day work and providing professional HR guidance and support to client groups with the objective of adding value to the business.

Strategy Analyst

Trunk Club
Chicago
1 week ago
+17
Consult with the Executive Leadership to develop company-wide strategic priorities which guide the projects and initiatives that get prioritized and executed throughout the organization. Translate ambiguous ideas, guidelines, and projects into digestible and actionable outputs, all while balancing a rapidly changing business environment. Support ideas for rapid growth and expansion, including initial due diligence, modeling of financial viability, alignment with strategic objectives, technical requirements, testing implementation and measurement, and long-term execution when applicable. Manage the organization, progression, and sharing of updates around key initiatives across the entire organization. Proactively identify opportunities for analysis or strategic support, including making recommendations to optimize current processes, develop new programs, pinpoint bottlenecks, and generate ideas for growth. Be an expert of Trunk Club, acting as a consultant to other teams as they develop, implement, and measure their long-term vision and objectives. Become a trusted adviser and key point-of-contact for the Executive Leadership team.

Sr Product Manager

Trunk Club
Chicago
1 week ago
Create and implement a strategy to deliver unique customer facing product experiences that enable customer engagement and retention allowing Trunk Club to be top of mind for all personal styling needs. The strategy will be expected to span and adapt to multiple platforms with unique experiences for web, mobile, and native apps as dictated by business and customer needs. Define a 1-3 year product vision that supports Trunk Club’s strategic objectives with the ability to continuously adapt based on the changing business and industry landscape, with a constant focus on delivering customer and business value. Build and maintain a 12-month roadmap that communicates the focus and direction of the product, while developing a strong backlog of products/features that will help achieve the product vision by delighting the customer and providing strong business value. Provide strategic thought and direction across multiple product teams in order to ensure execution of a cohesive overall product strategy and customer experience. Demonstrate a deep knowledge of customer needs and develop a customer feedback pipeline in order to develop a strong backlog of products and features that will delight the customer and strengthen the Trunk Club value proposition.

Android Developer

Trunk Club
Chicago
1 month ago
You have extensive knowledge in Android software development. You have a strong background in Javascript and/or Ruby. You have experience with RxJava, Dagger 2 and unit testing. You have experience building high-performance, large-scale applications and reliable software. You have genuine excitement and curiosity for constant learning. You have solid coding chops and strive to use the best tool for the job.