FTD.COM is hiring!

Seasonal Customer Service Representatives

(High Potential for full time employment after seasonal assignment)

 About the position

FTD Customer Service Representatives are responsible for answering in-bound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Pay Rate: $11.00 an hour, with monthly bonus incentive 

Training: Mandatory on-site 5 day paid training the first week. 

Shift Schedules: Morning and evening shifts may be available. Flexibility to work weekdays and weekends required.

Job Requirements

The position requires great verbal and written communication, problem solving, computer and customer service skills. Must be flexible, and have the ability to adapt quickly to changing business requirements. Experience within a call center environment is a plus, but not required.

 Benefits:

Incentives for performance (bonus and gift cards)

Flexible schedules available

Casual dress environment

Contests and food days

 ***The interview process will include: Testing of Spelling, Grammar, and Data Entry. A Drug Test and Background Check are required for employment and will be facilitated On-site ***

 Questions, please call 630-724-6523 or 630-724-6226.

Company Description

FTD Companies, Inc. is a premier floral and gifting company. Through our diversified family of brands, we provide floral and gift products to consumers primarily in the United States, Canada, the United Kingdom and the Republic of Ireland. We also provide floral products and services to retail florists and other retail locations throughout these same geographies. Our diversified portfolio of brands includes the following trademarks: Interflora, ProFlowers®, Shari's Berries®, Personal Creations, Cherry Moon Farms, Sincerely and Gifts.com.
FTD’s mission is to inspire, support and delight our customers when expressing life’s most important sentiments. We strive to be the leading and most trusted floral and gifting company in the world.