Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
Chicago, IL

Security Operations Analyst

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Primary Function:

Individual contributor that supports information security incidents end-to-end, provides advanced troubleshooting of problems with security technologies. This person will use process documentation that may have been created or customized by the analyst. Executes on complex changes

 

Principal Duties & Responsibilities:

• Support the security team in protecting the integrity and confidentiality of Grainger information assets while enabling business functionality in all systems and environments by supporting applicable security solutions. Assist in security project implementation for testing, monitoring and reporting purposes

• Support legacy and third party security solutions/tools with remote support providers and integration techniques.

• Evaluate and escalate events and incidents to the Security Administration and Engineering teams based on established escalation procedures.

• Provide real-time monitoring and timely response to alerts and anomalies generated by security tools

• Execute changes in security access systems based on results from analysis received from Risk & Compliance, Internal Audit, External Audit, and other functions as deemed appropriate

• Supports departmental and corporate goals by meeting key performance indicators and defined metrics

• Fully support and follow Change Management processes and procedures

• Help standardize documentation for support of assigned systems and applications and help to facilitate understanding and use within level one support organization

• Accurately record all interactions with customers in the incident management tracking tool

• Participate in the evaluation of new or updated security solutions at the direction of engineering team.

• Perform special assignments as required

Preferred Education & Experience:

 

Education:

  • Bachelor’s degree in Information Systems or related degree, or equivalent job experience.

     

     

     

     

     

    Experience:

     

    • 3 or more years of security work experience with a broad exposure to infrastructure/network and multi-platform environments.

    • 2 years of experience (minimum) and hands-on working knowledge with a variety of security technologies and processes including but not limited to Firewall (such as Check Point, Fortinet, Cisco ASA, Palo Alto, Juniper), VPN, SIEM, IDS/IPS (such as SourceFire, HP TippingPoint), HIDS, malware analysis and protection, content filtering, logical access controls, data loss prevention (such as Symantec, RSA, McAfee), content filtering technologies, application firewalls (such as F5, Imperva), vulnerability scanners, forensics software.

    •2 years’ experience with security incident response and containment.

    • GIAC and ISC2 certifications such as CISSP are highly preferred.

    • Highly self-motivated

    • Strong attention to detail

    • Ability to effectively prioritize and execute tasks in a complex environment

    • Solid understanding of standard business processes including Change Management, Problem Management, Work Prioritization, Quality Assurance, and Continuous Improvement best practices, etc.

    • Strong client relationship management skills

    • Strong analytical and problem-solving skills

    • Strong verbal and written communication skills

    • Strong interpersonal and conflict management skills

     

    “Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.”

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What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

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