Security Operations Manager at Amount

| Chicago | Remote
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At Amount we have a thriving culture and possess a truly entrepreneurial spirit. We value innovation and individual voices, we are committed to active inclusion and diversity, and we support each other's growth. Most importantly, we’re always ready to hustle!

If you’re ready to thrive in a fast-paced environment, come join an organization with visionary leadership and FinTech disruptors. With your help, we will continue to reinvent banking by helping our Amount platform partners innovate and digitize their banking products and services!

Learn more about our recent Series D Funding that happened in May! https://techcrunch.com/2021/05/17/amount-raises-99m-at-a-1b-valuation-to-help-banks-better-compete-with-fintechs/.

Amount is seeking a Security Operations Manager role. The right candidate for the role will manage and support the security operations team with the objective of investigating, analyzing, and responding to cyber incidents within Amount’s network and AWS cloud services. Core responsibilities consist of building, developing, and managing a growing team of security engineers who perform many tasks: incident response, log analysis, tooling development, and risk assessments.
The right person will be able to navigate complex security problems, thinking like both a hacker and defender, and drive relevant teams to take the right actions in the right timeframe to mitigate risks.

Similar job titles: Cyber Security Operations Manager, DevSecOps Manager, SecOps Manager

What you’ll work on:

  • Mentor and manage teams of security engineers to drive best outcomes with data, conviction, and diplomacy
  • Create and execute roadmaps and project plans and own all operational metrics and support for the SecOps team
  • Foster a culture of continuous engineering improvement through mentoring, feedback, and metrics
  • Evangelize operational excellence by leading operation reviews, documenting best practices, and prioritizing automation
  • Distill and communicate technical concepts to the team and other stakeholders
  • Breadth of knowledge across Amazon Web Services (AWS) products & security solutions
  • Knowledge of implementing security principles in DevOps pipelines with containerized workloads
  • Securing Amount applications deployed across AWS cloud infrastructure including account structure IAM policies and network controls such as Virtual Private Cloud (VPC), subnets, and security groups, not just limited to a single workload
  • Monitor external data sources (e.g., cyber defense vendor sites, Computer Emergency Response Teams, Security Focus) to maintain currency of cyber defense threat condition and determine which security issues may have an impact on the enterprise
  • Proactively monitor, identify and analyze complex internal and external threats, including viruses, targeted attacks and unauthorized access
  • Perform investigation of network, cloud resources and hosts/endpoints for malicious activity and assist in efforts to detect, confirm, contain, remediate and recover from attacks
  • Engineer solutions to automate the security analytics platform/SIEM to make alerting more meaningful by reducing noise
  • Ability to design and enhance incident response processes for both cloud and within Amount’s network. (e.g., forensic collections, intrusion correlation and tracking, threat analysis, and direct system remediation)
  • Support security operations by automating data collection, analysis, and report generation using script language programming (Shell/Perl/Python/Ruby)
  • Work with client facing stakeholders such as partners and vendors to help comply with information security requirements
  • Educate and advise internal stakeholders on security best practices and architecture
  • Understanding of Security principles, techniques and technologies such as SANS Top 20 Critical Security Controls and OWASP Top 10
  • Maintain and improve standard operating procedures and processes

Who you are:

  • 5+ years of security related experience in areas such as pen-testing, intrusion detection, incident response/handling, Firewall administration, Security analytics, and vulnerability scanning

  • Knowledge of:
  • Security incident and event management, log analysis, network traffic analysis, malware investigation/remediation, SIEM correlation logic and alert generation
  • Vulnerability scanning tools and reporting (Rapid7 etc.)
  • SIEM solutions such as SumoLogic, Splunk or similar with the experience to write complex queries to configure alerts and dashboards
  • AWS resources including: EC2, ECS, RDS, Lambda, CloudWatch, Guard Duty, Security Hub, Inspector, Systems Manager, Config, CloudFront, VPC security configuration and Security groups
  • AWS/Cloud security audit tools such as ScoutSuite, Cloud Custodian, CloudCheckr highly preferred.

  • Experience with:
  • Securing container systems like Docker, EC2 Container Service, Kubernetes and well versed in infrastructure as code orchestration tools such as Terraform, Chef, Puppet, Ansible etc. 
  • Networking fundamentals (TCP/IP, Network Layers, etc.)
  • Malware operation and indicators
  • Current threat landscape (threat actors, APT, cyber-crime, etc.)
  • Security related technologies and be able to engineer solutions with these technologies (DLP, IDS, IPS, EDR, FW, WAF, SIEM, etc.)
  • Security tools experience (Wireshark, tcpdump, Netwitness, Snort, Bro, Kali, etc.)
  • Audit requirements (PCI, SOX, etc.)
  • Programming skills in various languages (Python, bash etc.) highly desired

About Us

Amount delivers the technology that financial institutions need to build and enhance the digital experience.

Built by digital lending industry veterans, Amount helps partners go digital in months—not years. Amount empowers multi-product omnichannel retail banking experiences and a robust point-of-sale financing suite underpinned by core platform features including fraud prevention, verification, decisioning engines and account management.

Amount partners can optimize performance across product categories by tapping into various service offerings including customer acquisition, funnel and performance assessments, and risk analytics.

Our values:

Optimistic: We believe technology has the power to improve the financial lives of everyone. 
Teamwork: We make the best technology work for our clients by working together. 
Risk Aware: We understand the impacts of each and every decision we make in our high risk industry. 
Integrity: We work honestly and undivided in our commitment to make more possible. 
Eager: We are self-starters, fully engaged and committed to pushing great ideas forward quickly and responsibly.
Respectful: We honor diversity, value inclusion, and create an environment of belonging for people of all backgrounds. 
Committed: We are dedicated to the highest standard for our partners, their customers, and our people. 
Curious: We seek to understand the core of each problem, enabling us to find the right solution. 

Benefits and Perks:

Enjoy each other's company over happy hours, yoga and meditation sessions, lunch and learns, team demo days, game nights, and more!
Take the time you need when you need it through our Flexible PTO policy.
Save $$ on taxes by using our commuter and transit benefits! We also have a bike storage room available onsite.
Take advantage of our comprehensive benefits package including medical, dental, vision coverage, 401(k), parental leave, HSA match, and an Employee Assistance Program.
Interested in having a stake in Amount? We offer a meaningful equity program.
Have a pet? Then, we're paws-itively certain you're going to love our My Pet Protection plans.
Short-term disability, long-term disability, and life insurance are options too!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • Ruby on RailsFrameworks
    • MySQLDatabases

Location

While our team transitioned to a fully-remote environment in early 2020, our two floor office is located on Chicago’s scenic riverwalk.

An Insider's view of Amount

What are some social events your company does?

The whole Chicago office holds demo days every other Thursday where we have drinks and watch presentations. These are always a fun way to take a break from work and meet new people.

Irma

Data Quality Analyst

What are some things you learned at the company?

Working at Amount, I learned more about retail banking, working effectively with different teams, and taking on responsibilities to get the job done.

Hannah

Prod Dev Sr Associate

How does your team reward individual success?

Hard work does not go unnoticed here. Managers regularly provide positive feedback to their teams and the company comes together each quarter for a town hall where employees are recognized for their achievements.

Hamza

Compliance Analyst

What are Amount Perks + Benefits

Amount Benefits Overview

Benefits Package Highlights:
• Medical, dental, vision coverage
• HSA contribution
• Basic life insurance (Amount covers)
• Long-term disability (Amount covers)
• Short-term disability
• Employee Assistance Program

Parental Leave:
Our paid parental leave policy for your first 2 years of service is 10 weeks. For each year after that, you receive an additional 2 weeks.
• 0-2 years = 10 weeks
• 2-3 years = 12 weeks
• 3-5 years = 14 weeks
• 5+ years = 16 weeks

PTO Policy:
• We have an unlimited, flexible PTO policy
• If your work is being completed and you are not on a performance improvement plan, there
are no restrictions
• Most employees take 20-25 days on average (4-5 weeks)

Commuter and Transit Benefits:
• Save $$ on taxes by using WageWorks!

Building Amenities:
• We have a bike storage room available onsite at 222 N. Lasalle Ave
• Gym/fitness center onsite in both our Chicago and LA offices
• Zo at Home virtual support including fitness, cooking classes, educational workshops and
even programming for kids!

Equity Program:
Interested in having a stake in Amount? We offer a meaningful equity program.
• A restricted stock unit (RSU) is a form of equity compensation used in stock compensation
programs.
• Each employee is eligible for our Equity Rewards Program which includes a grant of RSUs
up to twice a year at a percentage of your base salary.
• Initial RSUs granted with an offer letter (sign on) are on a 4 year vesting schedule
• RSUs granted on day one of employment or after, are on a 3 year vesting schedule
• Additional insight on RSUs can be found here.

401(k):
You are eligible to participate in the 401(k) on the first day of the month following 90 days of employment. You can roll over funds from another 401(k) right away, if you want, however. Traditional 401(k) and Roth 401(k) options available. The employer match is 100% vested immediately.

Amount matches up to 4% of your salary. To receive the maximum match, you must contribute at least 5% of your salary (see below for matching illustration).
If you contribute:
1% 2% 3% 4% 5%+

Other Perks include the following:

Cell Phone or Internet Reimbursement:
$50/month can be reimbursed

Fooda:
Amount will contribute:
We have a $6/day subsidy towards lunch delivery via Fooda. Try something new each day/week from the various restaurants!

Office Snacks:
• A full beer & wine fridge, beer on tap (useful for our bi-weekly demo days and grabbing a drink while playing ping-pong, pool and darts)
• Stocked kitchen with breakfast (cereal, yogurt, fruit, coffee bar with 2-3 local brews and one on tap)
• Healthy snacks (string cheese, all the flavored pretzel chips, guac and hummus dip cups)

Team Connects:
Happy hours (currently virtual & in small groups), yoga and meditation sessions, lunch and learns, team demo days, game nights, and more!

Pet Insurance:
Have a pet? Then, we're paws-itively certain you're going to love our My Pet Protection plans.
1% 2% 3%
3.5% 4%

Culture
Volunteer in local community
We love being in Chicago! We'll run donation drives for local schools, pack lunches for city shelters, host events for young people interested in fintech, and whatever else comes up!
Friends outside of work
Eat lunch together
Intracompany committees
Like the Diversity & Inclusion Committee and the Fun Committee, to name a few.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 10 weeks of parental leave for the primary caretaker. Amount also provides 10 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Amount provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
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