Full-Time - Senior Annotation Specialist
XSELL Technologies, Inc.

Ready to write the best chapter of your career? XSELL Technologies is an artificial intelligence company focused on increasing sales. Our cloud-based machine learning engine uses predictive analytics and natural language processing to equip sales professionals with the best real-time responses, driving improved conversion rates and customer experiences. We pride ourselves on our high performing, collaborative culture. We are passionate about our product, our customers, and our industry leading results.

XSELL is currently seeking a Full-Time - Senior Annotation Specialist to support our growing clientele. This role will be responsible for overseeing a portion of our Annotation team’s efforts as they work to classify and become a subject matter expert on client data.

Job Responsibilities

• Oversee a subset of the annotation team responsible for multiple clients within a business vertical (i.e. Telco, Healthcare, Retail, etc.)
• Compile performance reports for individual annotator feedback on weekly-monthly basis
• Oversee schedules for subset of annotation team to track meeting attendance, hours worked, and weekly check-ins
• Schedule and host weekly check-ins with peers and the Head of Annotation to compile reports on performance management, coaching, and resource updates
• Oversee individual slack channel for respective team of annotators and answer questions whenever they arise 
• Attend cross-functional daily stand ups, weekly planning sessions, and end of week productivity syncs
• Input collected data into company systems
• Generate reports as required by the department in accordance with outlined standards
• Maintain confidentiality of all information
• Work collaboratively with others in the department
• Ensure all annotators and leads are adhering to productivity metrics as assigned by the department
• Escalate team/individual issues to the Head of Annotation as appropriate for further action 
• Will report to Head of Annotation in Chicago, IL 

Background & Qualification

In order to be successful, you will need the following:

• Bachelor’s Degree 
• Previous managerial experience
• Technical skills (Google Apps Suite; sheets, docs, slides etc.)
• Ability to oversee and manage a team of 15-30 annotators, including part-time leads overseeing individual projects
• Problem solving nature and strong attention to detail
• Ability to prioritize and multitask
• Driven, reliable, self-motivated & emotionally intelligent
• Analytical nature, measurement and results oriented and able to work well within and across teams

XSELL fosters an entrepreneurial, results driven work environment where you will have the opportunity to be part of a collaborative, inclusive team and be able to grow and develop your professional career. We consider our Annotation team to be an entry point into our company, and upon professional growth we can provide placement into roles such as Data Science, Software Engineering, Client Success, and Sales.

XSELL Technologies is an Equal Employment Opportunity Employer and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

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