We clear and settle trades for the options industry.
Chicago, IL

Senior Associate, Technology Operations Production at OCC

| Chicago
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About Us

OCC, founded in 1973, is the world's largest equity derivatives clearing organization. OCC is dedicated to promoting stability and financial integrity in the marketplaces that it serves by focusing on sound risk management principles. We serve 16 options exchanges, 2 futures exchanges and 1 stock loan alternative trading system. OCC has over 100 clearing members, including several of the largest U.S. broker-dealers.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

  • A hybrid work environment, up to 3 days per week of remote work
  • Tuition Reimbursement to support your continued education
  • Student Loan Repayment Assistance
  • Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
  • Generous PTO and Parental leave
  • Competitive health benefits including medical, dental and vision

What You Will Do:

Please Note: This position is a second shift role with regular scheduled hours of 2:30 pm to 11 pm


This role acts as the first line of support, is charged with ensuring OCC meets its comprehensive data processing requirements by tracking and escalating Incidents in a reliable and timely manner so that quality standards are minimally impacted. In addition, this person has responsibility for the monitoring of Production process and applications and rerun/restart of Jobs within the production environment.

Essential Duties and Responsibilities: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Employ first-level Incident identification and resolution techniques to address interruption’s across Mainframe, UNIX, Windows, and Network platforms.

• Monitor multiple applications and systems using OCC approved software.

• Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.

• Report and document any processing anomalies utilizing OCC approved software.

• Maintain processing records and logs

• Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution.

• Perform mainframe IPL’s, and other system commands if and when required.

• Support transmissions across SFTP/NDM.

• Support the execution and troubleshooting of UC4 jobs.

• Provide support for Production Installs, D/R and Industry tests.

• Maintain all off-site storage records and shipments.

• Rerun/Restart failed backups and perform restores when required.

• Work scheduled overtime when needed to ensure 24 x 7 coverage.

• Must adhere to all Production Operations policies and procedures

Supervisory Responsibilities: None.


The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Good oral and written communication skills. 

• Strong knowledge of Linux/Unix, Windows, and Mainframe/JCL.

• Working knowledge of UC4, Applied Dynamics, MQ, Main View, Connect Direct, Logic Monitor, and Service Now. 

• Experience with mainframe and client/server job scheduling software.

• Knowledge of Network utilities (Ping, Netstat, Traceroute).

• Microsoft products desktop proficiency (Outlook, Word, PowerPoint, Excel, etc.)

• Working knowledge of monitoring tools and best practices.

• Understands urgency of service level agreements and the need for timely responses.

• Ability to work in high intensity environment. 

• Need to be detail oriented.

• Must be a Team Player.

Technical Skills:

• Network troubleshooting.

• UNIX knowledge.

• UC4 Scheduler.

• Mobius via Document Direct.

• zOS/390 JCL, IBM utilities

• Transmission protocols: SFTP/NDM.

• Operating systems: Unix, Windows, zOS/390

• Strong Desktop skills 

• Microsoft Office Suite

Education and/or Experience: 

• Experience with OS390 JCL and IBM utilities

• Experience working in a multi-platform environment

• Experience working with an open systems scheduling product (ie.UC4).

• Experience working with Mobius/Brio.

• Dev/OPS experience desired but not required.

• College degree in Computer Information Systems desired, but equivalent work experience will be considered

Certificates or Licenses: N/A

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Where we are

Adjacent to the Willis Tower, close to CTA, Metra and expressways with plenty of food and entertainment options nearby.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages

What are OCC Perks + Benefits

OCC Benefits Overview

Educational Assistance and Student Debt Forgiveness, 12-week paid parental leave, technology stipend up to $2,000, mobile data reimbursement of $35 per month. Open offices, online health coaching.

Volunteer in local community
Each year, OCC employees select a locally-based charitable organization for each of our three offices (Chicago, Dallas and Washington, D.C.). We offer multiple opportunities to get involved.
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
OCC provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
OCC provides employees with a flexible work schedule that includes Flexible start and end times.
Vacation & Time Off Benefits
Generous PTO
OCC employees receive between 22 and 32 days per year of paid time off based on years of service.
Paid Volunteer Time
Eligible employees get 30 days of paid sabbatical after their first 10 years of working at the company.
Paid Holidays
Perks & Discounts
Commuter Benefits
OCC Offers pre-tax commuter benefits for employees in Chicago and Washington, D.C.
Happy Hours
Relocation Assistance
OCC offers relocation assistance which varies based on the position level and location.
Professional Development Benefits
Job Training & Conferences
OCC offers employees professional development opportunities including onsite training courses and the ability to attend job related certification courses, conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $1000.
Lunch and learns
OCC hosts leadership lunches on a regular basis so you can learn about your colleagues and their unique backgrounds.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications
Employees are strongly encouraged to stay current in relevant technologies and supports certification programs.

Additional Perks + Benefits

We were just recognized as a best place to work for working parents! Take a look at our blog post here: https://www.theocc.com/Newsroom/Views/2021/04-26-OCC-Designated-as-Best…

An Insider's view of OCC

What are some social events your company does?

Monthly happy hours and cultural celebrations to honor our diverse workforce.


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