Senior Director WBA IT Governance Risk & Compliance

| North Suburbs

Job Summary
Reporting directly to the WBA Global Chief Information Officer, the Senior Director, WBA Digital Responsibility & IT Governance Risk and Compliance (ITGRC) oversees the management and coordination of all IT governance, risk and compliance activities across WBA, with an emphasis on collaboration with the WBA digital initiatives. Accountable for implementing, facilitating, and improving governance mechanisms over IT Policy, IT Risk and IT Compliance matters across the global enterprise. Sets IT compliance and control requirements via global IT policies and implements strategies to verify policy compliance. This role has a dotted reporting line to the Senior Director, Enterprise Risk Management to ensure that all relevant IT GRC processes are aligned with the WBA Governance, Risk & Compliance standards. Defines and maintains frameworks and processes to facilitate the identification, assessment, escalation, and management of risk across IT, with business executives, and to the Company’s Board of Directors. Maintains IT compliance programs and technology and defines the strategy and approach to help ensure compliance with IT-related legal and regulatory requirements, Health Information Portability and Accountability Act (HIPAA), and Payment Card Industry Data Security Standards (PCI-DSS). The incumbent will serve as the IT GRC representative in the relevant IT leadership forums.


Job Responsibilities

  • Build and maintain a central IT control framework mapped to industry best practices and regulatory requirements that defines the key IT controls that are performed across IT globally.
  • Conduct ongoing control assessments to validate compliance with policy, controls framework, and compliance with regulations and standards.
  • Work with the Senior Director, Enterprise Risk Management to align on the strategic roadmap, implementation, and ongoing maintenance of Archer, the enterprise Governance Risk and Compliance platform.
  • Work with IT leadership to ensure the appropriate ITGRC engagement in major system implementations or modifications and consult with the governance and project teams to help ensure they are properly understood, implemented and that any risks are reported.
  • Produces regular reporting for ITGRC activities for all divisions across the company.
  • Establishes, maintains, and promotes awareness of all IT policies for the Company
  • Maintains methodologies and frameworks to help facilitate the identification and assessment of IT risk across the divisions in order to help prioritize the top risks to the Company.
  • Accountable for implementing, facilitating, and improving governance mechanisms over IT Security, IT Risk and IT Compliance matters across all facets of the global enterprise.
  • In partnership with Enterprise Risk Management, develops and maintains frameworks and processes to identify, assess, manage and report on all aspects of IT risk, including oversight of project/program risk, disaster recovery and business continuity planning, and asset classifications, ensuring consistencies with WBA standards.
  • Coordinates the WBA Data Security Event Plan process, including coordination of call and communications and active engagement in all relevant events
  • Serves as the liaison between Internal Audit and the IT Organization to assist coordinate audits, reviewing scope, reviewing reports and assisting in determine appropriate and relevant agreed actions.
  • Partners with Insurable Risk to ensure that appropriate information and documentation is provided for the cyber insurance renewal process.
  • Cultivates and maintains relationships with the company’s senior leadership and business personnel. Builds the trust and confidence needed to effectively deal with highly sensitive issues and situations.
  • Oversees and directs the work of ITGRC team members, obtaining the appropriate resources to meet operating plans. Develops and mentors staff, and drives and manages performance.
  • Plans, develops, manages and has full budgetary responsibility for all departmental expense and capital budgets, including management budget, unified management systems, and 3rd party contractors.
  • Works with supporting functions (e.g. finance) to establish and implement the right supporting tools and processes to optimize delivery of services and projects

Walgreens (walgreens.com), one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), a global leader in retail and wholesale pharmacy. Walgreens is proud to be a neighborhood health, beauty and retail destination supporting communities across the country, and was named to FORTUNE* magazine’s 2019 Companies that Change the World list. Approximately 8 million customers interact with Walgreens in stores and online each day. As of August 31, 2019, Walgreens operates 9,277 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands, along with its omnichannel business, Walgreens.com. Walgreens also provides specialty pharmacy and mail services and offers in-store clinics and other health care services throughout the United States, most of which are operated by our health care strategic partners.

#LI-GB1

Basic Qualifications

  • A Bachelor’s degree and at least 8 years of experience in IT security, policy risk and/or compliance OR a High School Diploma/GED and at least 11 years of experience in IT security, policy risk and/or compliance.
  • At least 8 years of experience in digitalization and/or cloud migration
  • At least 8 years of experience working in IT or similar function at a senior level.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines and working with all facets of IT infrastructure and IT operations.
  • Change management experience though process engineering and leading large-scale IT change / transformation programs
  • Stakeholder management experience in a large matrix organization
  • Experience managing teams of employees and contractors across wide geographies
  • International business experience
  • Fluent in English
  • Experience with IT process, risk and control frameworks, such as COBIT, ISO 27001, NIST, ITIL, Risk IT, etc.
  • At least 5 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 5 years of experience directly managing people, including hiring, developing, motivating, and directing people as they work
  • Willing to travel up to 30% of the time for business purposes.

Preferred Qualifications

  • Graduate OR Post Graduate degree
  • At least 12 years of relevant experience in information technology with relevant experience in digitalization and/or cloud migration
  • At least 10 years of experience working in IT or similar function at a senior level
  • CISA (Certified Information Systems Auditor) OR CRISC (Certified in Risk and Information System Control) OR CGEIT (Certified in Governance of Enterprise IT) as granted by ISACA
  • Knowledge of at least one other European language other than English
  • Experience working and/or living in at least two countries
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Technology we use

  • Engineering
  • Product
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Location

Developed and diverse suburb in N.Chicago. Opening our new Tech Office downtown at the Old Chicago Post Office in January 2020!

An Insider's view of Walgreens

What’s the vibe like in the office?

You can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact, to grow and to learn with the team. The future of Technology is bright at Walgreens!

Carlos

Director, RunOps

What does your typical day look like?

I'm a part of the product management team where I oversee the development of complex products. A typical day for me involves juggling multiple product lines, I could easily find myself working with designers to craft mockups, defining requirements for developers, tracking development processes, or running usability tests to drive product forward.

Katrina

Sr. Business Analyst

What makes someone successful on your team?

I think the most successful individuals are those who possess two key skills 1) the ability to quickly learn and synthesize information and 2) the ability to adapt to constantly changing challenges. Given the extremely complex nature of our industry,

Emmanuel

Sr. UX Designer

How do you empower your team to be more creative?

In Rx Engineering, we are building the largest pharmacy software product suites in the industry. Innovation and quality is our DNA. We nurture through our “COOL” culture to build curiosity in new solution. We are challenged and fascinated with courage every day about this engineering journey which will change our customers’ life.

Ronnie

Director – Solution Engineering & QE

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in local community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Partners with Nonprofits
Money raised through Red Nose Day supports programs that keep children safe, healthy and educated in America and around the world.
Friends outside of work
Eat lunch together
Intracompany committees
To learn more visit https://jobs.walgreens.com/it-culture
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Walgreens employees can contribute up to $500 annually to their FSA.
Disability Insurance
Disability insurance covers 6 weeks at 100% base pay, 6 weeks at 50% base pay. 50% benefit may be supplemented by PTO, frozen sick, or frozen vacation.
Dental Benefits
For dental coverage, you may choose from four plan levels ranging from a basic-only option to those with orthodontia and other major service coverage.
Vision Benefits
There are three levels of benefits for vision coverage ranging from an exam-only discount option to an enhanced PPO with both in and out-of-network benefits.
Health Insurance Benefits
You have access to competitive coverage options through the Benefits Support Center, which is the Walgreens private corporate exchange.
Life Insurance
Benefit-eligible team members are eligible for company-paid term life insurance at a benefit equal to: • 1.5 times annual base salary and $25,000 for all other hourly-paid team members
Wellness Programs
Onsite Gym
Team workouts
Walgreens team fitness initiatives include Sponsored race teams like the JP Morgan Chase Run.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Walgreens provides employees with a 401(k) matching plan called the Walgreen Profit Sharing Plan. After completing one year, we match 4% of contributions $1 for $1.
Employee Stock Purchase Plan
After 90 days of service and an average of 20 hours worked per week, you are eligible to purchase WBA stock at a 10% discount off market value.
Performance Bonus
You are eligible for a corporate bonus subject to approval by the Board of Directors (unless you are covered under another bonus program).
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home. Work remotely 2 days per week and/or work remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
The Transportation Benefit Plan allows you to save money by paying for your transportation and parking needs with before-tax dollars and payroll deductions.
Game Room
Our game room includes Ping Pong, Foosball.
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Lunch and learns
Renewal host weekly Lunch and Learns on topics selected by our team.
Promote from within
Customized development tracks

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

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