Senior IT Business Analyst Lead

| Chicago


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

We are seeking a Senior IT Business Analyst who is a lifetime student, passionate about the use of technology to achieve business goals. S/he is self-motivated, thrives on working across multiple teams, and can use technology to solve complex business problems. The role focuses in the ERP areas of Quoting, Service Contracts, Subscriptions, and Installed Base. This is a lead position where you will be responsible for working with business and IT leads to drive complex efforts. You will have end to end accountability starting from business case development, to leading the implementation end to end. The first opportunity is to lead the next release for Oracle’s Subscription platform, diversified later into subsequent releases and/or other efforts across other services functional areas.

Scope of Responsibilities / Expectations

  • Work with business partners across all business functional areas (primarily Services) to understand their requirements, develop creative solutions, and lead the development, testing and implementation.

  • Collaborate effectively with both business and IT partners to meet commitments. Work through issues and challenges to complete tasks on time and on budget.

  • Determine the objectives of an assignment, and exercise judgment in selecting methods, techniques and evaluation criteria to achieve measurable business outcomes.

  • Use your business acumen, technical skills, and knowledge of Oracle applications to estimate effort, engage IT partners, and lead solution delivery. 

  • Translate rapidly transforming business needs into functional requirements, including proposing alternative solutions or options for implementation. Work with the various IT development teams or IT external partners to manage software demonstrations and proof of concepts (POC) to aid quick business decision making.

  • Proactively manage conflicting priorities, and drive prioritization discussions using strategic value.

  • Evaluate business processes, uncover areas for improvement, and identify creative ways to grow our software subscription business 

  • Strong leadership & partnering skills to lead strategic projects, manage business case development, prioritize projects, and manage resource staffing through implementation 

  • Detail oriented, with the ability to trace problems at the root, whether the cause is data or system related. Implement rapid resolutions and manage customer expectations, including broad communications.

Desired Background/Knowledge/Skills

  • Experience in some of these Oracle functional areas - Service Contracts, Installed Base, Financials, CPQ, or Subscription Mgmt. modules.

  • Working knowledge of: WedADi and Oracle Workflow & Approvals Mgmt Engine

  • Ability to work collaboratively with cross-functional & geographically dispersed teams

  • Experience with Agile methodology for project delivery

  • Excellent communication and interpersonal skills. Ability to communicate to a wide variety of audiences, both business and technical

  • Must be able to manage project task execution independently and get associated team members to deliver their tasks on time, both with and without direct authority

  • Self motivated, ability to work independently, and drive execution independently

  • Very strong team player. Should possess the ability to foster teamwork and a positive working environment for the project team, in light of changes and challenges. 

  • Must be well rounded, and have the ability to quickly come up to speed when exposed to multiple business and technical functions

  • Ability to work in a fast-paced environment, and generate new ideas to improve our business with the latest technology!


Basic Requirements
  • A bachelor's degree or Master's degree in Computer Science, or a related discipline
  • 7+ years of demonstrated IT business system analyst experience in Oracle R12 EBS or Oracle Cloud applications
  • 2+ years of experience in a delivery leadership role

Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
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    • AngularJSFrameworks
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Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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