Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our best-in-class team. Joining McDonald's means thinking big every day and preparing for a career that can have impact around the world. We are customer obsessed, committed to being leaders, and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the-art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It's set up to be a global hub that cultivates innovation. Take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to communicate with your team around the globe! Our office helps us connect with each other like never before. Participate in monthly organized events, enjoy massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites. 

Job Description

With minimal direction, this position bridges the gap between our business partners and the technology solution providers (e.g., vendors, infrastructure team, development team, etc.) by translating business needs into technical solutions.

This position involves coordination and/or execution of plans to ensure that technical solutions meet the needs of the business. May take a leadership role with other team members on assignments and acts as a primary point of contact with client.

The ideal candidate will have extensive experience gathering and documenting requirements, facilitating meetings, and delivering results. This person must be a highly organized, self-starter who thrives in a fast-paced and rapidly changing environment and have proven measurable experience with all aspects of the Software Development Life Cycle.

• Deliver functional design documents, including the SDLC (requirement gathering and analysis, design, testing, deployment and plan support maintenance).
• Establishes relationships with business clients and act as liaison between the business community and solution provider, and acts as a day-to-day point of contact with client.
• Analyzes change requests to settle feasibility in relation to existing business requirements and processes.
• Collaborates with vendors to understand whether vendor products will meet business and technical requirements.
• Will need to work closely with business functional areas to understand, define system requirements and make recommendations for business solutions. Also able to identify missing requirements based on experience and business goals.
• Provide ongoing system support
• Have the ability to solve complex problems through research and analysis.
• Organize and track the progress of systems by applying project management techniques.
• Identify issues that will delay on-time delivery and assists in resolving them, by working with management to overcome obstacles and complete projects. Representing the right priority for issues and changes at during defect management and build processes.
• Work with business partners to develop acceptance criteria / test cases. Then able to develop test plan and perform needed application testing.
• Maintain all documentation, including technical application requirements, report requirements, and support documentation.

Qualifications

• Bachelor’s degree - Business or IT with related experience is required.
• 6+ years of IT experience.
• 4+ years as a business, technical or systems analyst.
• 5 + years of Supply Chain planning and execution application implementation experience
• Ability to write queries using SQL.
• Working knowledge of relational databases.

Desired skills:

• Leadership project management, and relationship management skills.
• Excellent problem solving and solution oriented
• You are able to “think big” and demonstrate strong analytical skills.
• Multi-functional integration and negotiation skills.
• Knowledge of multiple development methodologies, including Agile.
• Ability to bridge communications on complex needs and requirements between technical and business-audiences.
• Highly organized self-starter able to multi-task in a dynamic and fast-paced environment.
• Strong verbal and written communication skills, with the ability to work effectively across internal and external organizations. Including the ability to communicate technical information to non-technical audiences.
• Ability to build collaborative working relationships with various internal and external partners.
• Strong analytical and problem solving skills with ability to influence multi-functional teams without formal authority.
• Proven ability to organize, facilitate, and recap meetings with good attention to detail.
• Proficiency in Microsoft Office suite, specifically Word, Excel, PowerPoint and Visio.

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected] 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.