Senior Manager, Field Services at Peapod Digital Labs

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What’s Our Dish 

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.  

Peapod continues to be a consumer-facing eCommerce brand, and is part of Peapod Digital Labs, focused on growing Peapod sales to consumers.  


Browse the Aisles-

This role implements, manages and optimizes the last mile delivery fleet and driver operations for e-commerce within the network. The purpose of this position is to direct high-quality delivery execution and is inclusive of both delivery driver training, safety and fleet management. Additionally, this role is responsible for all relevant last mile needs such as truck acquisition/design, maintenance, fueling, driver SOPs, safety programs and driver handheld technology.

Recipe for Success - What's “in store” for the role  

  • Lead all truck acquisitions working closely with the Last Mile Services Lead, includes vehicle design, financing and return of aged/leased assets
  • Responsible for fleet maintenance with 3rd party vendors ensuring a cost effective and safe operating environment (approx. 800 vehicles)
  • Continuously seek ways to reduce truck maintenance costs, through vendor relations, contracts or vehicle design
  • Manage the leased truck return process for approximately 150-200 trucks annually spread across 27 distribution center
  • Develop driver safety program and initiatives
  • Develop best practices for all forms of driver training across brands

The Essentials In Your Cart - The required ingredients 

  • Bachelor's Degree in Finance or Business preferred
  • 20+ years in grocery last mile distribution, grocery and transportation management
  • Advanced knowledge of truck platforms including chassis and cargo box manufacturing
  • Expertise in truck maintenance including functional, pricing and vendor comparison
  • Strong knowledge of best in class last Mile delivery practices and standards, separate from over-the-road distribution
  • Knowledge of grocery distribution best practices upstream from Last Mile operations
  • Extensive experience with medium duty/Class 5 truck space including Hino, Freightliner, GMC and Ford
  • Knowledge of custom truck body manufacturing and design(ie Morgan Olson or Supreme)
  • Advanced knowledge of truck end-of-lease return process to minimize financial exposure with lenders. Work closely with banks/financers and 3rd party auditors
  • Truck insurance and industry leading safety standards/practices
  • Strong understanding of fleet safety technology ie Lytx platform
  • Expert in budget planning for transportation, particularly truck, fuel and maintenance. Financial acumen in building annual budgets but also forecasts off annual planning cycle.
  • Advanced negotiating skills, all heavily used with truck maintenance contracts and truck acquisition/design
  • Change management skills, particularly in operating environment where production needs to continue without impact to customers
  • Skills to implement globally directed changes across differing sub-cultures at different distribution points
  • Ability to present, show and tell to a wide array of levels, from drivers up to drirector level management and above

Extra Spices - What you should bring to the table

  • Ability to drive continous improvement and high execution levels across dozens of distribution points, each with their own fleet and driver force
  • Strong ability to understand global level initiatives/practices but drive change and quality execution down to the field operations level(individual managers and drivers)
  • Recognition of different operating environments needs vs standard practices while enabling continuous improvement


Join Us at Our Table  

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off. 

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • SwiftLanguages
    • AzureLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • Vue.JSFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics


Right next to Union Station, we are easy to get too and surrounded by food in Downtown and the West Loop.

What are Peapod Digital Labs Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

Additional Perks + Benefits

Building a cutting edge eCommmerce center of excellence means our teams need to focus on their work challenges, not whether their benefits are activated. With a one-stop shop for online benefit management, competitive bonus potential, and a flexible, brand new office, our employees are able to focus on making the customer experience amazing.

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