Senior Manager, Merchant Strategy & Planning

| Chicago
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We’re looking for a Senior Manager to lead our Merchant Strategy & Planning function. 

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. We are looking for a motivated and hands-on operator to lead our Merchant Strategy & Planning function. In this role, you’ll lead end-to-end planning for our Merchant Org, including building our long-term vision and key metrics, driving new initiatives, and aligning key stakeholders across Product, Engineering, Analytics, Sales, Operations, Marketing, and more. You will implement a structured and efficient approach to business planning at the global level. This role reports to the Global Head of Merchant Strategy & Operations. 

What you’ll do

  • Strategize – Craft DoorDash’s Merchant Strategy, defining strategic and operational objectives  
  • Implement – Drive go to market planning for new DoorDash merchant initiatives and track or update business priorities throughout the year 
  • Program Management - Drive accountability across the organization and ensure a highly structured approach to operations, business reporting/meetings, feedback loops, budgeting, and go-to-market
  • Experiment – Use data-driven decision-making to run tests or develop insights to inform strategic initiatives 
  • Influence – Work cross-functionally across the Merchant Organization and broader DoorDash to align on key priorities, North Star Objectives and resourcing needs 

About you

  • Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
  • Naturally curious – You always look for ways to innovate and improve
  • Relentless – You roll up your sleeves and do whatever it takes to make things successful
  • Relationship-builder – You can influence and motivate people at all levels across a variety of job functions and hae a bias towards collaboration and inclusion 
  • Problem solver – You can independently translate high-level goals into actionable plans
  • Story-teller - You have excellent written and verbal communication skills with the ability to tell inspiring stories and business plans
  • Organized - You love structure and are highly organized and detailed oriented 
  •  

Qualifications

  • 7+ years of experience in consulting / strategy / business development / program management / technology / banking or related experience; high-growth or early-stage startup experience is a plus
  • Proven track record of leading initiatives, working cross-functionally, and succeeding in a team first environment
  • A passion for continuous process improvement and collaboration
  • Excellent Excel skills (can perform complex functions) ; SQL knowledge is a plus
Why You’ll Love Working at DoorDash
  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.
About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

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Location

314 W Superior Street, Chicago, IL 60654

What are DoorDash Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Annual Bring Your Kid to Work Day.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Free Daily Meals
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
DoorDash reimburses employees up to $75 per month on fitness activities.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Online course subscriptions available
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