McDonald's Global Technology
McDonald's feeds and fosters communities in more than 100 countries worldwide.
Chicago, IL

Senior Manager of Threat Operations at McDonald's Global Technology (Chicago, IL or Remote)

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Job Description
Company Description:
McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
Leading this tech revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
As we have matured as an engineering organization and seen the demands for technology grow exponentially, we're gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We'll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.
Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.
Job Description:
The Senior Manager of Threat Operations will support the cybersecurity response program by providing leadership in delivering threat intelligence tailored to enable the improvement of McDonald's security posture. The Senior Manager of Threat Operations is responsible for providing oversight and support of the collection of threat information, threat analysis, and dissemination of timely, relevant, and useful cyber threat intelligence. These capabilities will include the timely collection of sophisticated warnings of impeding IT vulnerabilities or threats, a detailed correlation, analysis, and storage of threat intelligence information, and tactical support of the incident response process. The Senior Manager of Threat Operations will also directly support defining, delivering, and sustaining the Cybersecurity Response Threat Operations program strategy.
Key Responsibilities

  • Provide oversight in Threat Operations support of the Security Operations Center (SOC) in effectively detecting, analyzing, and containing cyber attacks. Provides direct operational and tactical support to security operations and incident response processes. Provide Tier III analytical support for escalated security incidents.
  • Provide support and oversight of triaging intelligence alerts/events from intelligence partners.
  • Authoring and edit cyber threat intelligence reports supporting the needs of internal and external partners at the tactical, operational, and strategic levels.
  • Maintain senior level awareness of geopolitical issues and their influence on the global or relevant regional threat landscape.
  • Provide detailed information correlation, analysis, and domain expertise of cyber threats as it applies to the Retail and Hospitality Sector.
  • Provide leadership in overseeing the threat operations program, including supporting personnel, developing requirements, policy enforcement, emergency planning, security awareness, and other resources.
  • Developing policies and plans and/or advocating for changes that support threat operations initiatives or required changes/enhancements.


  • Bachelor's degree or equivalent OTJ experience.
  • GIAC Security Essentials, CompTIA Security+, EC-Council C|TIA, or equivalent training.
  • Senior experience in an internal and external threat reconnaissance within a Global Enterprise organizations
  • Solid grasp of network security architecture concepts, including topology, protocols, components, and principles (e.g., application of defense-in-depth).
  • Experience working with Information Sharing Organizations and Analysis Centers. Additionally, candidates with experience developing enterprise-level intelligence/information-sharing policies and standards are preferred.
  • Expert level understanding of cybersecurity principles and organizational requirements, including threat detection, incident response, and security operations methodologies.
  • Expert level understanding of investigating threats, utilizing open source intelligence (OSINT), intelligence from trusted third parties, and other information sources to uncover threat actors and their tactics, techniques, and procedures (TTPs) while providing context to threats and reaching conclusions from incomplete or missing data.
  • Strong understanding of the MITRE ATT&CK framework, NIST Cybersecurity Framework, and other cyber security frameworks.
  • Must be able to work effectively and efficiently with no oversight in a fast-paced and fluid operating environment. Must be able to effectively prioritize work in high-pressure situations.
  • A robust team-player mentality and a willingness to work with and lead a disparate global team.
  • Strong familiarity working with Threat Intelligence Platforms such as Analyst1, i2 Analyst Notebook, Anomali Threatstream, etc.
  • Strong Understanding of Intelligence and Security Solutions such as ProofPoint, Digital Shadows, Cyjax, and Q-Radar.
  • Demonstrated capability to deliver highly polished, timely, concrete, and relevant threat intelligence products at the tactical, operational, and strategic levels (must provide examples or complete a writing prompt).

Desired Qualifications

  • Experience with designing and deploying security solutions.
  • Expeirence with strategic planning, budgeting, and allocation.
  • Capability to interpret and comprehend scripts and various programming languages. Highly desired skills in Python, R, or similar scripting languages (must provide examples).
  • Experience working with Security Automation and Orchestration (SOAR) solutions.
  • Solid understanding of data analytics and data visualization best practices.
  • OKR Certified or Foundational understanding of methodologies behind driving Objectives and Key Results.

Additional Information:
McDonald's is committed to providing qualified individuals with reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]
McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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What are McDonald's Global Technology Perks + Benefits

McDonald's Global Technology Benefits Overview

McDonald's benefits and compensation program is designed to attract, retain, and engage talented people who will deliver strong performance, and help McDonald's achieve our business goals and objectives.

Our team members enjoy:
- Vacation days, personal time and holidays
- Medical, dental and vision coverage, plus other insurance options
- Annual and long-term incentive programs
- Summer hours
- Sabbatical program
- 401K program with company match

Volunteer in local community
Partners with nonprofits
OKR operational model
Open office floor plan
Flexible work schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
We believe in a seismic and bold value proposition where every individual feels their culture, identity, and experiences are valued and respected in our 10 Employee Business Networks.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental insurance
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision insurance
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health insurance
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Pet insurance
Financial & Retirement
401(K) matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Company equity
Performance bonus
Charitable contribution matching
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Childcare benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous parental leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Family medical leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid holidays
Paid sick days
McDonald's employees receive 100 hours per year of paid sick leave.
Office Perks
Commuter benefits
Company-sponsored happy hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Onsite office parking
McDonald's offers employees paid on-site garage parking.
Onsite gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Promote from within
Continuing education stipend
Paid industry certifications

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