Company

SDI Presence LLC is an IT managed services provider (MSP) and consultancy that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 20-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid infrastructure solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI delivers a deep technical presence through a local delivery model to achieve customer confidence and success. Visit us at www.sdipresence.com and connect with us on Twitter and Instagram.

Summary

The Senior Network Engineer must have experience with Cisco and/or Palo Alto products. Also, the candidate must be able to show this experience, plus demonstrate that they understand TCP/IP and Internet routing protocols. The candidate who fills this position will be working with other team members, providers, and customers to design, implement, and support new and existing connectivity solutions.

Responsibilities

• Planning, installing and maintaining customer-facing WAN connections
• Manage the documentation and administrate needs of a large WAN infrastructure
• Troubleshoot access and communication issues in a variety of environments
• Provide best quality customer service to internal and external customers
• Able to prioritize projects for milestones and deadlines
• Willing to work as part of a team and share responsibilities when needed
• Flexible and willing to learn new technologies and applications
• Manage IP address block allocation and documentation
• Stay current on industry trends and new technologies
• Investigate new access methods and network technologies
• Able to communicate effectively with internal and external customers
• Able to maintain a positive and cooperative attitude in sometimes stressful situations

Requirements

• Applicant should have a 4-year degree (or equivalent technical certifications)
• At least 10+ years of enterprise-level network related experience
• An active CCNP or CCDP is required
• Hands-on experience in an enterprise user environment with core switch experience, and enterprise WAN (MPLS, DWDM)
• Experience handling multiple projects simultaneously
• Excellent written and verbal communication skills
• Experience with network architecture and protocols
• Customer contact experience with demonstrated ability to provide superior support to external customers
• Experience working for a consulting firm is preferred

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.