Echo Global Logistics
Chicago, IL

Senior Network Engineer at Echo Global Logistics

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At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!

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Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

 

Position Overview:

 

Reporting to the Senior Manager of Network Services, Senior Network Engineer will have the primary responsibility for overseeing all aspects of complex design, configuration, implementation, and troubleshooting the wired and wireless communication infrastructure. Additionally, this individual will support Data, Voice, and Video in converged and non-converged configurations.

 

Essential Position Functions

 

Principal Accountability | Support

  • Recommends, implements, installs, and maintains the Network Infrastructure (LAN and WAN).
  • Develop best practice for the support and deployment of routing, switching, DNS, wireless, and software defined networking
  • Analyzes Networks and recommends upgrades/changes; assesses organization's current and future network needs.
  • Oversees Network support and monitors the daily operations of Network staff and records incidents and changes.
  • Develops and monitors policies for the use of Network resources. 
  • Partners with Security to ensure compliance of Cyber Security Governance
  • Maximizes Network performance by monitoring performance; troubleshooting Network problems and outages; scheduling upgrades; collaborating with Echo architects on Network optimization
  • Provide support on a 24x7 basis as required

 

Principal Accountability | Projects

  • Taking direction from IT management; implement routing and switching protocols.
  • Implements systems that match our design criteria including but not limited to: security, scalability, availability, compatibility
  • Resolve, recommend, develops, and implement forward-looking strategies for satisfying business needs and maintaining technical currency with assigned systems
  • Serve as primary source of technical expertise to project teams
  • Follow through with projects to their completion
  • Partners with Security to ensure compliance and enforcement of Security Guidelines
  • Adhere to, mature, and define the best practices for the support and deployment of our infrastructure across the enterprise stack (routing, switching, wireless, firewalls, load balancing and DNS).
  • Be a subject matter expert in reducing and resolving production incidents
  • Enhance proactive monitoring and drive proactive remediation efforts
  • Enable tooling and process so that L1/L2/L3 operations can resolve most incidents and issues
  • Configure and manage multiple systems (Load Balancing, DNS, Software Defined Datacenter Network, etc.) and infrastructure both OnPrem and in the Cloud

 

Principal Accountability | Team Member

  • Open to new ideas and encourages innovative practices amongst peers
  • Practices positive interactions - leans on encouragement in place of judgment
  • Impresses responsibility on others by displaying ownership in tasks
  • Acts in the interest of the overall team
  • Able to multi-task in a fast paced, fluid work environment
  • Capable of presenting technical ideas and concepts in a business-friendly language and manner

 

Position Requirements

  • Proactive problem-solver capable of identifying issues and generating solutions 
  • Excellent oral and written communication skills including technical documentation skills
  • Cisco Certified Network Professional (CCNP or CCDP) or equivalent required or equivalent field experience
  • Cisco Certified Internetwork Engineer (CCIE) Certification Preferred
  • Understanding of BGP and routing protocols including OSPF
  • Minimum 10 years of experience in all aspects of Network administration utilizing Cisco iOS
  • Routing, switching, and IP subnetting
  • Experience with the Windows Server/Linux/AWS/KS8 Environments
  • Prior experience building and managing MPLS and SD-WAN Networks
  • 10+ years of experience in management of large-scale Networks in a distributed environment
  • Strong understanding of Network technologies in a design context, including: LAN (traditional STP plus fabric), ACI, SD-WAN, BGP/OSPF, Tunneling (GRE, IPSec), wireless, cloud Networking (public and private), QoS/shaping, GSLB, Netflow/IPFIX, firewalls/WAF, IDS/IPS, NFV
  • Experience with Network Management Protocols and Systems
  • Experience with Cisco Networking technologies
    • Cisco Certified Network Professional (CCNP or CCDP) or equivalent required or equivalent field experience
    • Cisco Certified Internetwork Engineer (CCIE) Certification Preferred
  • Experience with wireless technologies; Meraki, etc.
  • Cloud Datacenter Connectivity (Azure, AWS) Direct Connect/Transit Gateway
  • VPN (End user and GRE Failover)
  • Other IT Operations, Infrastructure, Systems, and Telecommunications experience a plus

 

Desirable:

  • Experience working with the following products: A10, PAL, Cisco 55xx series ASA devices, ASA100, Catalyst 4500 and Nexus 9000 switches

 

 

Work environment/physical demands summary:

 

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

 

 

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Where we are

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

Technology we use

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What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
River North Gym is in the building
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Product Director

Jobs at Echo Global Logistics
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Chicago
6 months ago
Echo is looking to immediately fill a role on our accounting team. We are seeking an innovative and collaborative Accounting Senior Manager to lead our transformation initiatives across our shared services and accounting functions. The role will design and implement efficient and automated procedures and lead an ERP implementation to support our growing company. The position will report to the Controller and support all the shared services and accounting functions headquartered in downtown Chicago. Your main priorities will be leading the execution of SOPs, designing and implementing a new accounting system, and managing process transformation projects.  The ideal candidate is self-motivated, proactive, and demonstrates high interpersonal skills to work across various functions to assess and propose solutions to complex accounting and business issues.

Financial Operations Representative

Echo Global Logistics
Chicago
7 months ago
Echo Global Logistics has recently been ranked in Crain's Business as a Top 25 Tech Employer in Chicago along with other recognitions as the top 3PL provider. We are looking for incredible people to join our team and help carry out our mission of providing our clients with best in class service and technology!

Senior Network Architect

Echo Global Logistics
Chicago
8 months ago
The Senior Network Architect reports to the Sr. Manager of Network Services and has primary responsibility for overseeing all aspects of complex design, configuration, implementation, and troubleshooting the wired and wireless communication infrastructure. Additionally, this individual will support data, voice, and video in converged and non-converged configurations.

Sales Ops Account Executive

Echo Global Logistics
Chicago
8 months ago
As an Account Executive, you will strive to go above and beyond customer expectations every day. Partnering with your team, along with the Sales department, you will schedule, book, and track each shipment to its completion across all modes of transportation (TL, LTL, Partial, Flatbed, etc.). This includes verifying timely pick-ups and deliveries, resolving issues, and approving invoices with a sense of urgency to any discrepancies.     We trust you to drive efficiency for the overall book of business by analyzing and executing new strategies for increased growth and profitability. You will maintain current operating procedures, updating when necessary, and review past sales activity for historic trends and expectations. In addition, you will be responsible for managing day-to-day relationships with key carriers and developing agreeable resolutions for any problematic carriers. 

International Forwarding Coordinator

Echo Global Logistics
Chicago
9 months ago
As an Account Executive, you will strive to go above and beyond customer expectations every day. Partnering with your team, along with the Sales department, you will schedule, book, and track each shipment to its completion across all modes of transportation (TL, LTL, Partial, Flatbed, etc.). This includes verifying timely pick-ups and deliveries, resolving issues, and approving invoices with a sense of urgency to any discrepancies.     We trust you to drive efficiency for the overall book of business by analyzing and executing new strategies for increased growth and profitability. You will maintain current operating procedures, updating when necessary, and review past sales activity for historic trends and expectations. In addition, you will be responsible for managing day-to-day relationships with key carriers and developing agreeable resolutions for any problematic carriers.