Systems Engineers ensure the stability, integrity, and efficient operation of information systems that support core organizational functions and customers. This is achieved by monitoring, maintaining, supporting, and optimizing all operating systems assigned. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems.

JOB ROLE SUMMARY

Designs, constructs, tests and implements basic integrated server hardware, software and distributed computing solutions; Monitors, identifies and resolves system infrastructure problems; Responsible for technical infrastructure projects; Designs, constructs, tests and implements basic integrated hardware, software and distributed computing solutions; Verifies stability, interoperability, portability, security, or scalability of solutions; Monitors performance, identifies issues and resolves system infrastructure problems; Collaborates with various groups to select appropriate design, process and tests and ensures the compatibility of system components; Ensures compliance to service level agreements including time, scope and budget considerations as well as incident management (response and resolve time) and timekeeping components; Supports various processes including incident management and change management processes; Responds to client/stakeholder problems in a timely manner, prioritizing multiple issues based on the severity of the case; Updates tickets with clear, concise and detailed documentation, including all communications regarding work, emails, phone calls and service attempts; Standardizes, automates and/or streamlines work processes as appropriate to drive consistency in approach and increase efficiency; Identifies proactive approaches to minimize reactive modes; Identifies and diagnoses areas of design, maintenance and/or process improvement; Reviews/audits infrastructure, identifies gaps and provides gap analysis; Works with other system engineers on improvement plan of action; Develops, maintains and shares best practices; Keeps informed and evaluates the latest industry news, trends, products, services, competitors and relevant existing and emerging technologies; Acquisition, configuration, testing, implementation and troubleshooting data networking system to support all aspects of the day to day operations; Oversees activities as part of a project involved in the research, design, planning, development and/or evaluation of a technology strategy and tools; Assists with current situation assessments of infrastructure architecture, benchmarks standards to industry, and assists with creation of future infrastructure technology strategy with associated cost-benefit analysis; Plans and implements enterprise-wide infrastructure technology projects; Communicates and educates corporate and business unit management on future standardization and consolidation plans; Provides a high degree of coordination among various user, technical, application, and business groups; Works with operations and business personnel to gather infrastructure technology requirements and future needs.

Master degree in Computer Science or related field with 1 year experience required OR Bachelor degree in Computer Science or related field plus five years experience required.  Academic training or experience must include:

• HP Blade Server Hardware
• VMware and MS Windows
• HP blades
• CISCO blades
• DELL blades
• Disaster Recovery Solutions
• Power Shell & VB Scripting