Senior Technical Writer
Cribl is a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed by Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.
Role
Technical writers are key to getting our customers deployed and running quickly. In this role at Cribl, you will be joining a highly technical and collaborative team that is committed to shipping high-quality software and enjoying all the goat GIFs the internet has to offer. We are looking for a seasoned Technical Writer to work directly with Engineering, Product, and Tech Leaders to create in-depth documentation of our products and features.
Responsibilities
- Create, maintain, and update technical procedural, reference, and use-case documentation to support our products
- Collaborate closely with Engineers, Product Managers, Sales Engineers, Tech Leaders, Tech Marketers, Developer Evangelists, and the user community to assure that products’ use-case and instructional documentation is complete and accurate
- Possess an aptitude for conciseness and the ability to execute quality. Have a demonstrated ability to format inviting, digestible technical documents and organize content succinctly
- Demonstrated ability to follow a house style guide, edit and self-edit according to it, expand it, and promote a consistent and friendly voice across engineering and across the company
- Participate in ongoing product and feature planning sessions with Engineering team
- Nice to have: Interest and ability in contributing directly to UX text and interaction design (you can help build the products you write about)
- Nice to have: positive and quick copy-editing chops
Qualifications
- 5+ years experience working as a technical writer (management or lead experience a huge plus)
- Portfolio that demonstrates clear, concise, developer- and user-oriented technical writing
- Impeccable grammar
- Be comfortable working in an ambiguous and fast-moving environment
- Effectively meet deadlines in a timely manner
- Demonstrated ability to collaborate and publish via Git-based workflows and static site generators (e.g., Docusaurus) is a big plus
- Skill in using Google Workspace/G Suite, other standard collaboration tools, and graphics/screenshot annotation tools is a plus
- Experience working in a startup serving enterprise users and buyers a plus
- Experience working with cloud infrastructure, services, and streaming data a bigger plus
- Sense of humor a plus (one of our core principles is "Irreverent but Serious")
What we offer:
- Competitive Salary
- Stock Options
- Medical, dental, and vision insurance
- Flexible spending account (FSA)
- 401(k) plan offered
- Parental Leave
- Professional Development and Career Growth
- Generous Vacation and Holiday Policy, including 2 Floating Holidays to use for holidays you observe
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.