Software Quality Assurance Manager

| Chicago | Hybrid
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Ready to thrive in the next step on your career journey?

West Monroe is looking for a Software Quality Assurance Manager within the Intellio Labs team, with the responsibility for building and managing a QA function across several proprietary software assets.  The QA Manager will be responsible for defining testing strategies and release processes to ensure conformance to quality standards.  Activities include creation of testing plans, risk identification and management, continuous improvement, management of code quality KPIs, and clear communication to the team leaders.


We expect the QA Manager to leverage a variety of technical skills, soft skills, and industry knowledge to contribute to the success of the Intellio Labs team. S/He must be able to learn quickly, adapt to changing requirements, and have a strong attention to detail to ensure all releases are of the highest quality and caliber.

 
Responsibilities: 

  • Manage and recommend improvements to the existing functional automated testing framework for our largest product, Intellio DataOps.
    • Includes automated integration with the existing DevOps processes, CI/CD, and release operations
  • Plan and document testing processes and plans to support scheduled releases and deployments
    • Including manual testing and internal engineering QA processes
  • Interact with members of the Intellio Labs product teams, West Monroe line consultants, and West Monroe thought leaders to understand their vision and provide feedback to the estimation and prioritization process
  • Work in a collaborative team setting to ensure all functionality is thoroughly tested with overarching test plans, test cases, and KPIs to measure success / impact of QA function
  • Provide clear communication on both the overall purpose of any of the Intellio products, as well as specific features to a business (non-technical) user to help with sales and client management
  • Identify and resolve issues with minimal oversight that arise during the design, testing, and ongoing maintenance processes using critical thinking skills
  • Manage QA Engineers who focus on implementation of frameworks and testing processes



Qualifications: 

  • Bachelor’s degree in relevant field preferred, or equivalent experience required
  • Consulting firm/industry and/or start-up product development experience preferred 
  • Experience with Cypress automation framework or another JavaScript end to end framework
    • Selenium, Mocha, Jest, Jasmine/Karma, Protractor, etc.
  • Deep functional experience with quality assurance frameworks and regression testing strategies
  • Understanding of data engineering concepts and basic SQL syntax
  • Experience integrating automated testing frameworks into continuous integration solutions
  • 5+ years of experience in quality assurance of products with preferred skills in the following: 
    • Project management software
    • Microsoft Office Suite (specifically Excel and Powerpoint)
    • Self-service Business Intelligence technology (specifically PowerBI)
  • Comfortable working within a fast-paced, collaborative, Agile/Scrum project environment 
  • Excellent leadership, organizational, and verbal/written communication skills

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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