Software Training Specialist at Affinitiv

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Join our award-winning A-Team! 

Ready to produce exceptional results with exceptional people?  Get in touch, we would love to get to know you. 

Affinitiv is the largest provider of end-to-end, data-driven marketing and software solutions exclusively focused on the automotive customer lifecycle. Backed by 20+ years of automotive and marketing expertise, we pride ourselves on being the go-to experts in the industry. Not only do we work with over 6,500 dealerships and every major manufacturer in the country, we’re well-versed in OEM standards and the intricacies of a dealership or group’s local business.

Position Summary:

Affinitiv is currently looking for individuals to travel to US automotive dealerships nationwide to provide expert training and consulting regarding software implementations and training end users on our proprietary software. In addition to implementing our software, our training specialists will analyze each dealership’s fixed operations workflow and provide recommendations to bridge the gap between any previous system processes (including or excluding other software) and Affinitiv’s proprietary software.

Position Responsibilities:

  • Launch dealership on all fixed operations products
  • Consult and train (virtually and onsite) dealership management and personnel on Affinitiv’s fixed operations software
  • Work with Performance and Field Performance Managers and educate them on all products; help with dealership issues, training, and education; communication with product users and our clients to continually improve functionality and usability
  • Identify and troubleshoot functionality issues by problem solving to determine origin, breadth of issue, and temporary workarounds
  • Stay current on learning best practices and industry trends
  • Identify our products strengths and weakness against comparable products in the marketplace
  • Responsible for all top-to-bottom training in the service areas as well as improving the dealer’s workflow process with our software.
  • Providing clients with a professional as well as high-energy experience.
  • This position will require travel up to 3 weeks per month.
  • All other duties as assigned

Position Requirements:

  • Strong presentation skills, including classroom management
  • Enjoys training, educating, and travel
  • Excellent communication skills, patience, calmness, and interest in working with dealership personnel
  • Basic computer, tablet, and smart phone skills
  • Ability to work in a fast paced, self-directed environment to meet aggressive timelines
  • Understanding of the internal workings of a dealership and the processes involved for strong ROI and Customer Satisfaction (CSI)
  • Basic understanding of DMS functionality and how it relates the dealerships process
  • Has valid driver’s license along with a reliable vehicle to get to and from our clients
  • Has the ability to successfully rent vehicles
  • Ability to work with teams and independently

Affinitiv knows you have interests outside of work, which is why we offer a comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 just to name a few.   We also offer generous PTO so you can enjoy off time with family and friends.   

At Affinitiv, we celebrate diversity, equality, and an inclusive environment.

Affinitiv is committed to providing an environment of mutual respect where equal employment opportunities are extended to all employees and applicants for employment. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All aspects of employment are decided on the basis of qualifications, competence, merit, and business needs. Affinitiv is proud to be an equal opportunity employer.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • PythonLanguages
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
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    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are located in the southwest corner of The Loop, right on the river! Just over the bridge from Union & Ogilvie and a few blocks from two L stops.

What are Affinitiv Perks + Benefits

Affinitiv Benefits Overview

Every employee is valued at Affinitiv and our employee's health and well‑being are important to us. We are proud to provide employees and their dependents with valuable and significant benefits. You and your family have unique needs, which is why Affinitiv offers a variety of benefit plans from which you may choose.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Affinitiv's C -Suite is 38% diverse including our CEO, Sid Nair. Affinitiv recently launched a Diversity charter & Inclusion council to celebrate our differences, drive business success & have fun!
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
The Affinitiv Diversity Council is BRIDGE: Building Real Inclusion via Deliberate Growth and Empathy.BRIDGE is a group of Affinitiv team members & leaders focused on diversity, equality & inclusion.
Hiring Practices that Promote Diversity
At Affinitiv, we celebrate diversity, equality, and an inclusive environment. Affinitiv is committed to providing an environment of mutual respect and where differences are celebrated.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Affinitiv hosts lunch "You Auto Know" seminars led by our CEO Scot about once a month.
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

At Affinitiv, we embrace "work from here" culture, so wherever that might be we are open and flexible on work location arrangements during our core business hours of 8-5 CST.

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