Solution Architect Manager at Motorola Solutions

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Software Enterprise (SE) System Deployment and Integration (SDI) is a group that delivers on premise and cloud based software solutions to the public safety sector. The group is committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. SE-SDI deploys and supports products such as 911 Call Handling, Computer Aided Dispatch, Records Management Systems, Jail Management Systems, Mobile Data Computing, and Intelligent Led Policing Solutions among other offerings.
Job Description

The Solutions Architect Manager will report to the Regional Software Services Director and will be responsible for all Solutions Architect activities within the region (infrastructure and interfaces). Primary outcomes for the position are realizing of regional project and revenue goals, effectively organizing the team’s work / resource management, and people development.

 

 The Manager will manage a team of managers and individual contributors providing resource management and assignments, guidance, mentoring, and training and development support. The Manager will also be expected to be able to perform the normal duties of a Solutions Architect and must therefore be knowledgeable on all facets of the Solutions Architect role.

 

The Manager will be responsible for setting goals, performance management reviews, scheduling, day to day monitoring of the individual team members’ performance, training and development planning, time entry approval, and expense report approval.  

Responsibilities include:

Set and measure team members’ goals

Provide training/coaching/mentor/counseling of team members

Leverage agile tools and other methods to ensure effective resource management and work completion

Recruit and train additional team members based on business needs

Ensure high utilization of resources and make adjustments, as appropriate

Work with the Project Management Manager to plan, prioritize, and schedule project resources

Participate in the development and approval of Methods of Procedure

Work collaboratively with other Managers (PM, AS, ECH) within the Region to ensure successful deployment of projects

Work with Solutions Architect Managers from the other Regions to ensure consistency, share best practices and implement lessons learned

Drive process improvement and best practices across the Solutions Architect disciplines (infrastructure, interfaces, etc.).

Work with Support, Engineering and Product Management teams to ensure training and development materials match current and future needs

Perform normal Solutions Architect tasks, as needed

Participate in pre-contract evaluation of system designs and scope in order to evaluate and mitigate potential risks/gaps

Participate in pre-contract oral presentations and customer negotiations

Attend leadership and management training, as required

Maintain subject matter expert skills

Approve Travel and Expense reports

Approve Time Sheets

 

Qualifications:

Bachelor degree desired

Experience in Public Safety Application deployment and integration and/or operations and administration desired

Experience in the design and implementation of complex systems, including integration with 3rd party products and services

Deep knowledge and experience of Public Safety operating environments & enabling technologies, including PSAPs and 911 business processes desired

Deep knowledge and expertise in Next Generation Public Safety trends and standards

Working knowledge and understanding of:

Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+

Database Servers, specifically with Microsoft SQL Server 2008 R2\2012\2016\2017

Server Operating Systems, specifically Windows Server 2008 R2\2012\2012 R2\2016\2017

MS SQL Server and Query Analyzer, MS Enterprise

MS Windows Server and IP Networking (TCP/IP Protocols)

Experience managing a team of professionals

Experience leading highly complex projects

Experience leading and directing the work activities of teams across organizational/functional boundaries

Ability to apply critical thinking skills to make decisions, troubleshoot issues, identify mitigation strategies and exercise good judgment in selection of methods and techniques for obtaining solutions

Ability to work collaboratively with regional and territorial management

Ability to effectively communicate with relevant peer and senior stakeholders

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


Basic Requirements

At least 10+ years professional experience in application deployment and integration and/or operations and administration.

Must be able to obtain background clearance as required by government customer


Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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