Solution Architect at Motorola Solutions
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewThe Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
The primary responsibilities for this position include installing Motorola’s enterprise software solutions, third party hardware, and software interfaces at customer sites. Other responsibilities include completing and maintaining customer installation records and conducting follow up measures as needed. This position also provides installation support and consulting for systems internal to the company. This position works under minimal supervision. Light to moderate travel is required.
Duties & Responsibilities
- Coordinates and implements customer installation activities in a time-sensitive manner.
- Installs Motorola software on multiple hardware platforms. Includes servers, desktops, and laptop systems.
- Integrates Motorola solutions into existing customer networks.
- Installs third-party hardware and software when purchased as part of the Motorola system.
- Inspects and ensures the operability of installed systems.
- Works with product support technicians to resolve installation and quality issues.
- Provides installation support and consulting to internal departments.
- Recommends updates to department policy and process documentation.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required.
Bachelor’s or Associates degree with 2+ years experience in the IT field or a combination of education and experience
Proficiency in the following areas a plus
- Motorola Software (Flex CAD); Law Enforcement Terminology
- Shell and PERL scripting,
- Database management
- Linux/Windows operating system
- Serial communications
Must be a self motivated team player
Must have excellent communication skills
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
2+ years of professional experience in the IT field
Must be able to obtain background clearance as required by government customer.
Travel RequirementsUnder 25%
Referral Payment PlanYes
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.