Sr Engagement Manager, Central (Remote)

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Headquartered in New York City, Dataiku was founded in Paris in 2013 and achieved unicorn status in 2019. Now, more than 1,000+ employees work across the globe in our offices and remotely. Backed by a renowned set of investors and partners including CapitalG, Tiger Global, and ICONIQ Growth, we’ve set out to build the future of AI. 


Dataiku is looking for a Senior Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku.  Additionally, the ideal candidate will be bilingual in French.  

As a part of the Customer team, the Senior Engagement Manager, Central is responsible for driving smooth client implementations of our product with our Central customer base. It requires skilled coordination of the deployment, training, and adoption of best practices, positioning users to derive the maximum value from the software, contributing to their data-driven operational success. 

In this role, you'll help the team:

  • Manage client relationship, needs, and oversee implementation services estimation, delivery, and controls.
  • Lead the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
  • Manage sizing, contracts, finances, and budgets while balancing costs and controls
  • Assess customer feedback and refine products and service offerings with internal owners and providers.
  • Facilitate and guide discussions on the infrastructure sizing, positioning, and architectural implementation of capabilities with engineering and data science leads
  • Prioritize and schedule work based on company KPIs and multiple team’s capacity and availability.
  • Iterate on and help evolve the product lifecycle workflow and capabilities and coordinate release coordination.

You may be a good fit for this role if you have:

  • Have 8 years of experience leading cross-team and-or cross-functional projects.
  • Are organized, ambitious, and takes ownership when relevant and delegate as needed.
  • Have a Bachelor’s or Military experience in a related field.
  • Have a proven track record of creating and managing large globally distributed delivery teams.
  • Bilingual in French and English.
  • Have an excellent understanding and practical experience with modern project management methodologies and software engineering processes.
  • Have excellent communication skills.
  • Are experienced in managing portfolios - estimating, time management, prioritization, customer expectations.
  • Thrive in the building and iteration of efficient processes.
  • Can identify, manage, and mitigate risk, contingencies, reporting, and operations.
  • Can leverage lessons learned to feedback and improve process and best practices.
  • Can highly collaborate with partners, architects, consultants, third-party sellers, and customers.
  • Project Management/Scrum certifications (CAPM, PMP, etc).
  • Location: Must be located in the Central region (Montreal, Toronto, Chicago, or Minneapolis are highly preferred).

Bonus points for any of these:

  • Master's Degree in Computer Science or STEM degree program or equivalent combination of skills and experience.
  • Past leadership experience or interest in people management in the future.
  • Organizational transformation leadership.
  • Cloud migration and managing cloud solution platforms.
#LI-Remote
Compensation and Benefits

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. 

Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.

US only national base pay ranges
$16,000$170,000 USD
 
About Dataiku:
 
Dataiku is the platform for Everyday AI, systemizing the use of data for exceptional business results. By making the use of data and AI an everyday behavior, Dataiku unlocks the creativity within individual employees to power collective success at companies of all sizes and across all industries. Don’t get us wrong: we are a tech company building software. Our culture is even pretty geeky! But our driving force is and will always remain people, starting with ours. We consider our employees to be our most precious asset, and we are committed to ensuring that each of them gets the most rewarding, enjoyable, and memorable work experience with us. Fly over to Instagram to learn more about our #dataikulife.
 
Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: [email protected]
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • ScalaLanguages
    • SparkFrameworks
    • TensorFlowFrameworks
    • SnowflakeDatabases
    • FigmaDesign
    • MiroDesign
    • TrelloManagement
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    • LinkedIn SalesNavigatorCRM
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    • MarketoLead Gen
    • ZoomInfoLead Gen

Location

625 W Adams St, Chicago, IL 60661

An Insider's view of Dataiku

How would you describe the company’s work-life balance?

Health and family come first here. We are humans primarily and employees second, meaning we not only provide resources for employees to get the help they need, but from leadership down, we support a healthy work-life balance. On my team, I focus more on the quality of work and let the team be flexible in the hours and cadence of their schedules.

Dan

Business Development Manager

What does your typical day look like?

My day starts at 7am catching up on Slack over coffee. I bring my daughter to preschool, then get back to work. I try to make time each day to prepare for my AWS certification. I also answer emails, have planning sessions with the internal sales team and meet with prospective customers. I usually wrap up by planning out my tasks for the next day.

Heidi

Pre-Sales Field Engineer

How has your career grown since starting at the company?

I joined Dataiku 2 years ago as a Data Scientist, and now I’m a Sales Engineer! I had no idea what Sales Engineering was and never could have imagined working in sales until I joined Dataiku. I was able to learn about being an SE through our internal career bridge program and test run the role before transitioning, so I knew what to expect.

Jacqueline

Sales Engineer

How do you make yourself accessible to the rest of the team?

“I’m available any time. Call, Slack or text me— I’m always here to support you.” is something I say regularly to my team. For those early in their career, talking through each step in a sales process and understanding nuance is critical in building their “sales muscles.” As a leader, I can’t do that unless I’m extremely accessible.

Sagan

RVP of Commercial Sales, US

How has your career grown since starting at the company?

Despite its size and pace of growth, Dataiku still strongly values promoting from within and believes that folks are dynamic and adaptable. My career has grown threefold. Dataiku has provided opportunities based on my patterns of success to take on more responsibility and leadership.

Sunny

Go to Market Lead, SPM, Global Services

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