Incident Commander, DFIR

| Chicago | Hybrid
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At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients. We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values. 

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

Ready to thrive in the next step on your career journey?

West Monroe is looking to hire an Incident Commander to focus on managing multiple workstreams and resources during/after Incident Response & Recovery (IR&R) engagements. The manager/sr. manager-level consultant will be tasked with the coordination and project management of breach containment efforts related to ransomware events (or similar security incidents) happening at our clients. 



This consultant role often interfaces with multiple groups: external parties (law firms, insurance brokers, media, public relations), West Monroe resources, and client resources (C-Suite, General Counsel, Risk & Compliance, Physical Security, Cybersecurity, Auditing, Operations, IT, Call Centers, Marketing, Investor Relations, Public Relations). The consultant will aim to establish ongoing relationships with third parties and clients, work closely with stakeholders to understand business objectives, and advise on security risks/mitigation strategies during IR engagements. Furthermore, they will collaborate with Cybersecurity practice leaders to set the direction of our IR&R offering.



Responsibilities: 

  • Lead incident response/recovery consultants and activities during and after cybersecurity incidents, I.e. Ransomware
  • Conduct initial incident triage, assess the effectiveness of various tactics/strategies, and make rapid decisions on appropriate courses of action
  • Review and recommend technical, process, and physical controls to counteract breach event damage 
  • Interface with client senior leadership to understand business objectives, identify risk factors, and communicate effective remediation/future mitigation strategies 
  • Convey complex cybersecurity concepts to both technical and non-technical audiences during crisis situations, I.e. executive or board level presentations
  • Mentor junior consultants to further develop cyber response, forensic, threat hunting, and IT infrastructure skillsets
  • Promote thought leadership in emerging Cybersecurity and IR best practices and technologies, including partnerships, go-to-market offerings, speaking engagements, and blog posts/whitepapers

Qualifications: 

  • Bachelor’s degree in relevant field preferred, or equivalent industry experience required
  • Consulting firm/industry experience preferred
  • 7-15+ years of experience within cybersecurity, DF/IR, and/or cyber law/privacy
  • PMP certification preferred; CISSP, CISM, or equivalent cybersecurity certifications preferred
  • Leadership experience within cybersecurity breach management, I.e. technical recovery, legal or compliance notifications, IR plan development, forensic investigation, tabletop testing, IT infrastructure remediation
  • Advisory experience in compliance (I.e. PCI DSS, HIPAA) and industry standard/regulatory frameworks (I.e. NIST)
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills
  • Bonus experience: 
    • Juris Doctor (J.D.) degree
    • Previous experience working with law enforcement (I.e. FBI), DFIR consulting firms, cyber insurance providers, breach coaches, and/or law firms 
    • Hands-on technical skills in Cybersecurity, DF/IR, and/or IT Infrastructure (cloud, server, end-user, etc.)
  • Comfortable working flexible hours, including occasionally weekends and overnights, in exchange for schedule flexibility when not actively responding to a client security incident
  • Willingness to travel for out of town client engagements

Ready to get started? Join our team and make an impact. 

 

To learn more about inclusion and diversity at West Monroe, visit www.wmp.com/inclusion.  

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
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    • SpringFrameworks
    • AccessDatabases

Location

Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How does your team reward individual success?

We have this incredible platform called SHOUTOUT, where employees can showcase the great work they have done or worked on with a team. I love it because we can see all the kudos people give each other, and it makes me so happy!

Britt

Employer Brand Specialist

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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