Sr. Manager of Shipper Marketplace Solutions

| Chicago
  • At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!

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    Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
     

    Overview

     

    The Sr. Manager of Shipper Marketplace Solutions oversees the various operational and strategic initiatives focused on supporting Echo's digital shipper strategy.  This role will support our daily digital freight activities in EchoShip and our commercial TL API Integrations. This role will also act as a subject matter internally and represent Echo externally, as a "lead" contact for questions related to Echo's digital capabilities.     

     

     

    Duties & Responsibilities

    • Acts as key internal stakeholder in client engagement and manages project timelines for TL Quoting API Client integrations, including acting as lead point of contact for all TMS / ERP Channel Partners  
    • Act as key internal stakeholder for client sales org on all operational areas related to TL Quoting API integrations  
    • Responsible for working with Client Sales to lead on-boarding and ongoing engagement of EchoShip Client Network  
    • Lead daily efforts related to trouble shooting and  product support of EchoShip   
    • Work with change management on ongoing areas of operational improvement related to EchoShip and TL API    
       

     

    Required Skills 

    • Stakeholder Management and Buy In
    • Strong Understanding of Shipper ecosystem 
    • Strong Understanding of Echo's Core Systems
    • Strong Communication (internal and external)
    • Ability to Utilize and Digest Echo's reporting
    • Bachelor's level degree
    • 3-4 years of relevant working experience

     

     

     

    Work environment/physical demands summary:

     

    This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

     

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Technology we use

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Location

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.