Discover
We power a network that helps people achieve a brighter financial future.
Hybrid

Sr. Tandem Non-Stop Systems Support

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Job Description

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsibilities:

  • Review HP Software announcements for Software Product Releases.
  • Support Network configuration changes as well as System Utility tools (SCF, MEASURE, TMF, Software Essentials, etc.).
  • Backup and Restore setup and maintenance.
  • Address Non-Stop Hardware and Software errors, review using EMS, WebViewpt and Prognosis.
  • Install New Operating Systems across multiple NonStop Platforms (Prod, Cert, Dev, Test).
  • Perform the needed research to implement new Operating Systems in various environments on HPE NS7X & NS3X platforms.
  • Open tickets with HP Global Support Center and track progress to find resolution.
  • 24X7 On Call Support.
  • Change Control activities using ServiceNow incident management
  • System Software Updates (new releases or patches: NonStop)
  • Maintain system Startup and Shutdown procedures
  • System Performance review using Measure, Prognosis and Webviewpt
  • Interfacing and assisting Application and Command Center Support teams
  • Participating in Audit Reviews
  • Maintain 3 rd party products Prognosis, XYPRO, Comforte, etc
  • Team leader and mentor other team members
  • Complete all security training, read ongoing security-related communications and acknowledge understanding such communications as requested by Management
  • Ensure system patches are installed according to Vulnerability Management Program
  • Responsible for analyzing business issues and developing software solutions.
  • Develops technical support software, systems, and operating system capabilities for data processing.
  • Designs, configures, and tests computer hardware, networking software, and operation systems software.
  • Directs the installation of operating systems, networks, applications, and hardware.
  • Conducts software compatibility tests with programs, hardware, operating systems, and network environments.
  • Maintains and administers computer networks and related computing environments

#LI-MF1

Minimum Qualifications

At a minimum, here’s what we need from you:

  • H.S. Diploma or GED
  • 4+ years of experience as Systems Engineer, or related field

Preferred Qualifications

If we had our say, we’d also look for:

 

  • Bachelor’s Degree in Management Information System, Computer Engineering, or related field
  • 6+ years of experience as Systems Engineer, or related field
  • 7+ years of Tandem NonStop experience.
  • Prior experience with TACL Macro Programming, Spooler, NetBatch, FUP, TCPIP, Listener, SQLCI, NonStop CLIM and SSH as well as Oracle Golden Gate
  • Experience creating and supporting SQL databases (including reloads and re-partitioning).
  • Experience creating and supporting TACL routines, macros, obey files
  • Managing statistics on measure data.
  • Experience with Backup and Restore data.
  • Ability to work without direct supervision.
  • Ability to work with HPE Global Support Center and Professional Services team.
  • Ability to work within a large enterprise environment and on cross functional teams.
  • Ability to understand, manage, and communicate priorities and expectations.
  • Demonstrated ability to deliver projects on time and within budget.
  • Advanced troubleshooting ability.
  • Work rotating on-call schedule and be available to work after hours and on weekends.
  • Ability to work and excel in a fast paced and changing environment.

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.

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What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers. Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental insurance
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision insurance
Discover offers two vision plan options — Standard and Premier through VSP.
Health insurance
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Mental health benefits
Financial & Retirement
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee stock purchase plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid volunteer time
Paid holidays
Discover provides 7 paid holidays.
Paid sick days
Office Perks
Commuter benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company-sponsored outings
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Onsite gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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