Storage Engineer at Echo Global Logistics

| Chicago
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  • At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!



    Echo Global Logistics is a leading provider of technology-enabled solutions and supply chain management. We utilize technology to simplify transportation management for our clients and carriers by handling the critical tasks on their behalf so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that ship their product with carriers who transport those goods quickly, securely, and cost-effectively.

    Echo Global Logistics has recently been ranked in Crain's Business as a Top 25 Tech Employer in Chicago along with other recognitions as the top 3PL provider. We are looking for incredible people to join our team and help carry out our mission of providing our clients with best in class service and technology!


    Position Overview:


    Reporting to the Senior Manager Systems Engineering, the IT Operations Engineer will work together to support data center infrastructure heavily focused on storage. This individual will have an extensive knowledge in storage area networks and architecture. Additionally, can be knowledgeable and have an understanding of the multiple disciplines of IT. These areas can include some server hardware and software both Windows and Linux, SQL/Server, network infrastructure, virtualization/cloud computing as it relates and interacts with storage. Success in this role requires technical knowledge and experience, organizational skills and an eagerness to do whatever it takes to get the job done effectively and efficiently while continually challenging and improving the status quo.


    Principal Accountability

    Storage Support

    • Responsible for the implementation, management, and operational support of large complex storage arrays and their related systems.
    • Design, development, implementation and support of new technology, storage hardware and software technology solutions and management, monitoring tools, and reporting.
    • Schedule and perform all storage system maintenance to maximize the efficiency of IT efforts.
    • Monitor and analysis of statistics on storage utilization and performance to ensure optimization.
    • Produce regular reporting and storage growth to IT management to understand trends and future needs.
    • Work alongside IT Infrastructure team members to support IT and the company storage needs and requests, working with tickets and change requests.
    • Manage and support all storage needs in relation to disaster recovery processes and projects.
    • Maintains accurate and comprehensive documentation diagrams of the enterprise storage and backup infrastructure and configurations.



    • Contribute towards the implementation of a broad range of large enterprise infrastructure projects
    • Build, execute, and analyze proof-of-concept projects
    • Work on documented project plans
    • Serve as the data storage subject matter expert
    • Prioritize multiple projects and operational support
    • Follow through with projects to their completion


    Team Member

    • Open to new ideas and encourages innovative practices amongst peers.
    • Practices positive interactions - leans on encouragement in place of judgment.
    • Impresses responsibility on others by displaying ownership in tasks.
    • Undergraduate Degree in Computer Science or related technical discipline or equivalent years of experience in overall IT
    • Experience in IT storage infrastructure.
    • Experience in Data Center technology and infrastructure
    • Experience in aspects of network zoning and how it applies to storage specifically Cisco 5000 series switching.
    • Experience with NetApp and Pure storage products.
    • Experience with Backup/Recovery Products, Commvault (preferred)
    • Experience with block level storage/LUN’s, CIFS, and cluster shared volume storage.
    • Experience with storage in relation to Cisco UCS server blade environments.
    • Experience with the Windows Server Environment is required.
    • Experience in developing IT infrastructure Solutions utilizing compute technologies e.g. Linux (RHEL, CentOS), Wintel (VMware/Active Directory), Storage/Backup (SAN/NAS), Databases (SQL, MySQL), Network (Cisco iOS)



    Position Requirements

    • Bachelor's degree or equivalent experience
    • Experienced with Operating Systems and Storage Area Networks (SAN) and backup solutions. 
    • Backup/Recovery.
    • Capacity Planning.
    • San/Storage Area Networking, Storage Administration, Storage Management, IT Backup Storage Storage Devices.
    • Enterprise Networks
    • Virtualization
    • Knowledge of other Systems Engineering, Infrastructure, IT Operational concepts/disciplines/best practices preferred.
    • Experienced with SQL Server and AG databases preferred.




    Work environment/physical demands summary:


    This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.

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Technology we use

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Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
River North Gym is in the building
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.