Subject Matter Expert, Rewards & Recognition
Work directly with America's best employers to bring joy to millions of employees!
Chicago + Remote: We have a solid footprint in Chicago, but we also hire exceptionally talented people who reside elsewhere.
We love the friendships we've forged in our Chicago office. But let's be real; things have changed. We don't plan to all return 100% in-office, but our office and gym are open on an optional basis for all employees who feel comfortable, including happy hours and team events. However, because culture and relationships are important to us, all candidates should be open to being in-office with their teams at pre-arranged times throughout the year. The specifics vary by role, so please discuss your plans with the hiring team.
Hi, welcome to PerkSpot. We’re looking for an experienced Subject Matter Expert, Rewards & Recognition to oversee the product demo process for existing and prospective clients.
At PerkSpot, we are proud to provide exceptional perks and deals to over 17 million users. As the Subject Matter Expert of our Rewards & Recognition arm, you will conduct product demos, presenting our new Rewards & Recognition product to clients and informing them of its many benefits. You’ll also oversee the R&R product roadmap, and serve as the main point of contact for existing and future R&R endeavors.
About PerkSpot
PerkSpot is an employee benefits company that works with America’s top employers to offer exclusive discounts, rewards, and recognition to millions of employees. These exclusive perks and savings are a great recruitment and retention tool that allows employees to take advantage of unique opportunities and feel great about the company they work for. We help employees from nearly 1,000 companies like Spotify, Walgreens, McDonald's, and Lyft save on everything from gym memberships and movie tickets to electronics, new cars, and travel.
Profitable and growing, our company was founded in 2006 by good people with a great vision, and we’re carrying on the work they started. In 2018, our company was proud to announce an additional investment of $50 million dollars from Susquehanna Growth Equity. As we continue to grow, we’re excited about our leadership position in the industry, but we’re also committed to doing more - developing better products, reaching more employers, and getting more employees engaged with our platform. Our passion is to make every place a great place to work, starting with our own. We’re a big platform, but a small team. That means we’re going to trust you with more responsibility than you’d have anywhere else and invest in your success and growth more than any other employer.
Meet the Sales Operations Team
As a member of the Commercial Operations team, the SME, R&R work hand in hand with Sales, Client Success, and Marketing team members to provide guidance and support around the positioning and promotion, sales pitch, and client support for the R&R solution. Additionally, SME, R&R will work with the Product Manager for the R&R product to provide feedback and input. Your understanding of the Rewards & Recognition industry will be a key component to the successful execution of Perkspot’s R&R growth strategy.
Life as the Subject Matter Expert, Rewards & Recognition:
- Join prospect demos alongside Discounts AE to present the R&R solution
- Lead the R&R “Land and Expand” pitch to at least 25 enterprise clients per quarter
- Strategize new ways to present PerkSpot’s R&R funding to prospective clients
- Work with sales to incorporate R&R pitch into existing sales funnel
- Manage KPIs including but not limited to launched R&R initiatives, new R&R clients, and R&R funding growth QoQ
- Report on overall success of R&R product arm
- Map out and execute the R&R product roadmap; advocate for this roadmap in meetings with executives and stakeholders
- Act as the main internal POC for R&R questions or issues
- Collaborate with department heads to understand how the R&R program impacts their goals
- Prioritizing PerkSpot’s value and success; constantly thinking of ways to improve the product
- Attending regular team and staff meetings to go over company goals, success benchmarks, and sales strategies
What we’re looking for:
- At least 3-5+ years of experience in rewards and recognition space
- Experience creating and managing product roadmaps
- Experience conducting sales demos required
- In-depth understanding of the sales process and how it relates to the R&R industry, generally and specifically within PerkSpot
- Background in data analysis, operations, and process improvement
- Experience meeting and/or exceeding KPIs
- Strong communication and presentation skills; experience working with executives and stakeholders
- Organized, thoughtful way of working
- Strategic approach to problem-solving and the ability to act as the advocate for a product
- Talent for cross-collaboration - you’ll be working with several teams on a daily basis!
- Solution-oriented, with strong critical thinking skills
- Desire to learn and grow within a fast-paced, constantly changing work environment
- Proven understanding of PerkSpot’s values as a whole and a willingness to work hard to achieve company goals
Your First Few Months
In the beginning, we’ll take you through the PerkSpot product and our plans for its R&R division. Then, you will learn the sales process and how it’s organized, through listening to live and prerecorded sales calls and product feature deep dives. Then, you’ll go in-depth on our R&R product roadmap and work with our stakeholders to make sure it’s the best it can be. From there, you’ll hit the ground running - supporting sales and CS teams to pitch the R&R arm to existing and prospective clients, becoming a main advocate for yet another great arm to the PerkSpot product.
The Perks of Working at PerkSpot
We’re a big platform, but still a small team. That means we’re going to trust you with more responsibility than elsewhere, and invest in you more. You’re going to grow – a lot.
We work out of our office in Chicago’s River North neighborhood. When we are in the office, we dress how we like, encourage flexible hours and an open time-off policy, stock a good beer selection, and we’re pretty obsessive about our coffee. Most of all, we welcome good people with lots of energy and enthusiasm.
PerkSpot offers the full suite of benefits you’d expect from a profitable, established company, including health and dental insurance, a generous parental leave policy, 401(k), pre-tax transit benefits, and fully-funded disability coverage. We have in-office bike storage, a private gym, and a shower on-site.
We hold weekly company get-togethers where we learn from what went wrong and celebrate what went right. Every week at PerkSpot, we aim a little higher and get a little bit better than the previous week.
Because we consider every member of our team to be a fundamental part of our success, we encourage everyone to be invested in our success, regardless of their position. We want every one of our employees to think like an owner: put in the effort to exceed expectations, solve problems before they come up, and always go the extra mile. It’s this drive to succeed that makes PerkSpot such an interactive and fulfilling place to work.
How to Apply
All applications will be kept strictly confidential. Please submit a resume AND cover letter (we know it is old school, but a cover letter is very important to us) telling us how you stack up to the qualifications, plus any other information you feel would be relevant to PerkSpot. Don’t be afraid to show your spark and personality!
All positions require a full background screening.
Offering a diverse, equitable, and inclusive culture is a priority at PerkSpot. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.