SVP, Business Operations at Clearcover

| Chicago
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Who's Clearcover?

Clearcover is the smarter car insurance company. We use powerful technology to offer everyday drivers better coverage for less money. We’re proud to be one of the fastest growing insurtech startups in the country, and we’re currently looking to add a few more extraordinary people to our team.

What is the role?

We are looking for a SVP, Business Operations. This is an executive-level role that reports to the CEO and will work closely with our Board of Directors. In this role, you will ensure the Clearcover organization scales efficiently and effectively and continues to deliver extraordinary results against ambitious objectives. You will be accountable for building, implementing and managing tools and systems for strategic planning and operational excellence, and providing general management of important company functions. You’ll also help develop the company’s overall strategy, support fundraising efforts, and lead a variety of other projects.

What will you do?

  • Evaluate, (re)build and manage the strategic planning systems for the company (currently, OKRs and some proprietary tools)
  • Drive productivity and accountability within the organization through systematic goal-setting and achievement tracking… i.e. make sure we’re always raising the bar
  • Institute and manage tools, frameworks, and systems to ensure the right balance of speed and qualitative/quantitative rigor in team and individual decision-making
  • Directly manage key functional areas of the business
  • Help develop the overall strategy of the organization, pushing the company and your teammates to balance 10x thinking and operational pragmatism
  • Ensure alignment and proper communication across all functional areas
  • Lead and support a variety of strategic projects, including equity and debt fundraising, partnerships, M&A, and organizational design/development
  • Lead planning and execution of Board of Directors and other key stakeholder updates and meetings
  • Build, tear down, and rebuild operational systems as we rapidly scale the organization
  • Be a steward of our core values, building and maintaining processes to ensure we adhere to Clearcover’s Operating Principles

What do you need?

  • Significant experience developing and applying systems for organization and management with technology focused teams
  • Experience scaling business operations and processes at a rapidly scaling, growth-stage technology company (e.g. a company that quickly grew from low 100s to many 100s of people)
  • The ability to challenge the status quo, map business goals to process design, and design/test new initiatives
  • Experience evaluating/developing company strategy and raising venture capital
  • Experience building and leading high-performance teams and teams of teams
  • A belief that “process” is primarily a tool to remove constraints, not create them
  • Direct communication skills; comfortable giving critical feedback and holding people accountable for results
  • Management tool and process enthusiast (e.g. you can easily name your top 3 management books/mentors and decision-making books/tools)
  • Significant startup-focused financial literacy, including a deep understanding of unit economics and other early-stage KPIs (e.g. you obsess over how we design, refine and improve output and key metrics)
  • A passion for learning and improvement

What's in it for you?

  • A generous compensation package that includes meaningful equity in the business
  • Substantial and comprehensive benefits, including unlimited PTO, full medical, dental, and vision
  • Tons of responsibility and a job that will push you to your full potential 

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

An Insider's view of Clearcover

How does your team reward individual success?

We celebrate "wins" on Fridays with the entire company where we celebrate the success of the week with the rest of the organization, it is a fun and casual way to be recognized by peers. However, I also find a moment to individually recognize my team during our weekly touch bases for something specific that they accomplished.

Rosyln

Head of Agency Distribution

How do you empower your team to be more creative?

I manage a hybrid team of traditional "creatives" and business strategists. I work hard to foster a spirit of creativity by asking my teammates to consider a variety of ways to solve every problem we encounter. Then, I create opportunities for them to be creative in ways that align with their superpowers.

Ariana

VP of Brand & Creative

What makes someone successful on your team?

People who are successful on the Customer Experience team communicate with empathy, love solving problems for our customers, continually look for ways to work smarter, and thrive in the face of challenge.

Heidi

Head of Customer Experience

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
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